Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katelynn Martin

Morrisonville,IL

Summary

Adept at maintaining high service standards under pressure, demonstrated during tenure at Los Rancheros, I excel in fast-paced environments, showcasing strong work ethic and exceptional teamwork. My experience includes enhancing guest satisfaction and streamlining operations, with a proven track record in cash management and customer service excellence.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Attendant

Gigi's Gaming Cafe
05.2024 - Current
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Collaborated with team members to improve overall service quality and guest experience.
  • Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
  • Provided excellent customer service to guests by promptly responding to inquiries and requests.

Waitress

Candi's Diner
04.2023 - 05.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Bartender

Los Rancheros
02.2021 - 01.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Education

High School Diploma -

Taylorville Senior High School
Taylorville, IL
05.2014

Skills

  • Strong Work Ethic
  • Patience and understanding
  • Team player attitude
  • Reliability and punctuality

Certification

  • Illinois Food Handlers Certificate
  • Food Safety Certified
  • EMT - Emergency Medical Technician
  • CPR Certified

Timeline

Attendant

Gigi's Gaming Cafe
05.2024 - Current

Waitress

Candi's Diner
04.2023 - 05.2024

Bartender

Los Rancheros
02.2021 - 01.2023

High School Diploma -

Taylorville Senior High School

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Katelynn Martin