Katelynn Miller
Yulee,FL
Summary
Hospitality professional with extensive experience at Longhorn Steakhouse, excelling in cocktail service and staff training. Proven ability to enhance guest satisfaction through effective teamwork and adaptability. Recognized for maintaining high service standards and ensuring operational efficiency, contributing to a seamless dining experience. Demonstrates strong communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
Work History
Server/Bartender
Longhorn Steakhouse
08.2026 - Current
- Processed payments securely, balanced tabs, and handled cash and credit transactions with accuracy.
- Maintained clean, organized dining and bar areas while following sanitation and safety standards.
- Collaborated with hosts, servers, and kitchen staff to ensure smooth guest flow and timely delivery.
- Monitored inventory levels for bar supplies and restocked product to support uninterrupted service.
Server/Bartender
Longhorn Steakhouse
03.2023 - 08.2026
- Greeted guests promptly, presented menus, and communicated daily specials with accurate product knowledge.
- Prepared mixed drinks, beer, and wine orders while maintaining consistency with restaurant recipes.
- Entered food and beverage orders accurately into POS system and coordinated timing with kitchen staff.
- Checked tables regularly, refilled drinks, and resolved guest concerns to support efficient service.
Host
Hellas Restaurant And Bakery
02.2022 - 05.2022
- Greeted guests promptly, managed seating flow, and maintained organized waitlist for smooth dining room operations.
- Coordinated reservations, walk-ins, and call-ahead requests to balance table availability and guest expectations.
- Communicated table status clearly with servers and kitchen staff to support efficient service pacing.
- Resolved guest concerns at front desk, maintaining calm, professional interactions during busy shifts.
Trainer
Chick-fil-A
12.2019 - 04.2021
- Trained new team members on service standards, kitchen procedures, and drive-thru workflows.
- Coached staff on hospitality practices to maintain consistent guest experiences.
- Reinforced food safety, sanitation, and cleanliness expectations across daily operations.
- Supported onboarding by demonstrating register, POS, and order accuracy procedures.
Education
High School Diploma -
Mycro School
New Port Richey, FL05.2019
Skills
- Teamwork and collaboration
- Adaptability and flexibility
- Staff training
- Cocktail service
- Food and beverage service
Timeline
Server/Bartender
Longhorn Steakhouse
08.2026 - Current
Server/Bartender
Longhorn Steakhouse
03.2023 - 08.2026
Host
Hellas Restaurant And Bakery
02.2022 - 05.2022
Trainer
Chick-fil-A
12.2019 - 04.2021
High School Diploma -
Mycro School