Katelynn Ripp
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. I'm trying to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
House-sitting
01.2021
- Took dogs for several walks a day
- Stayed at the house, kept house clean
- Fed cats and dogs twice a day.
Food Runner/Restaurant Hostess
McMenamins Kalama Harbor Lodge
11.2022 - 05.2023
- Greeted customers and provided outstanding customer service.
- Engaged in suggestive selling and other sales techniques.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Assisted wait staff with timely food delivery and guest requests.
- Provided attentive service and proactively assessed guest needs.
- Arranged tables and chairs for special occasions and events.
- Monitored dining room inventory and replenished as necessary.
- Assisted with bussing tables and cleaning up spills.
Barista and Cashier
Woodland corner store
05.2019 - 06.2022
- Maintained a clean and safe work environment by following safety policies and procedures
- Coordinated and tracked inventory for several items in several SKUs, increasing inventory accuracy to 100%
- Redesigned the website to create a more visually appealing, user-friendly experience
- Handled all customer concerns and complaints and ensured they were addressed
- Used social media to continually update and improve the company's brand image, resulting in a 70% increase in company brand awareness
- Gave consistent and friendly service that resulted in greater customer retention.
Education
Hair Design Graduate - Hair Design
Aveda Institute Portland
Portland, OR02.2024
High School Diploma - undefined
Woodland High School
Woodland, Wa06.2022
Skills
- Customer service
- Computer literacy
- Food service
- Time management
- Restaurant experience
- Communication skills
- Leadership
- Microsoft word
- English
- Guest services
- Bilingual
- Greenhouse Management
- Front of House Management
- Housekeeping skills
- Front-of-house display creation
- Pet Sitting
- Twitter, TikTok, Pinterest, Clubhouse
- Greenhouse work
- Back of House Operations
Timeline
Food Runner/Restaurant Hostess
McMenamins Kalama Harbor Lodge
11.2022 - 05.2023
House-sitting
01.2021
Barista and Cashier
Woodland corner store
05.2019 - 06.2022
Hair Design Graduate - Hair Design
Aveda Institute Portland
High School Diploma - undefined
Woodland High School
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