Summary
Overview
Work History
Education
Skills
Timeline
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KATELYNN ROQUEMORE

Henderson,NV

Summary

Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.

Overview

6
6
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
11.2023 - Current
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Streamlined prescription processing with accurate data entry and verification of patient information.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.

Cart Attendant

Revere Golf Club, Beverage
09.2019 - Current
  • Personable beverage cart attendant maintaining order and cleanliness to create a welcoming golf course atmosphere
  • Passionate about great guest service and hospitality
  • Three years (and counting) of experience in beverage cart customer service
  • Expert in inventory management and event setup
  • Dedicated to best-in-class services and specialty drinks
  • Distinguished history of top sales and great customer experiences.

Captioning Agent

CaptionCall
05.2018 - 09.2019
  • Generated error-free transcripts with skilled capturing and proofreading for hard of hearing people.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Produced transcripts for the general public.
  • Skilled at working independently and collaboratively in a team environment.

Education

Associate of Arts -

Pima Community College
05.2018

Skills

  • Critical Thinking
  • Organize Storage Areas
  • Reading Comprehension
  • Safe Alcohol Service
  • Inventory Tracking
  • Cart Stocking
  • Cash Register Operations
  • Efficient Service
  • Editing
  • MS Windows
  • Customer Service
  • Basic Computer Skills
  • Speaking Clearly
  • Workflow Optimization
  • Problem-solving skills
  • HIPAA
  • Patient confidentiality
  • Answering customer questions
  • Patient Profile Setup
  • Excellent Communication

Timeline

Pharmacy Technician

CVS Pharmacy
11.2023 - Current

Cart Attendant

Revere Golf Club, Beverage
09.2019 - Current

Captioning Agent

CaptionCall
05.2018 - 09.2019

Associate of Arts -

Pima Community College

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KATELYNN ROQUEMORE