Katelynn S.
South Suburban Parks & Recreation
Littleton
16
years of professional experience
Results-driven Sales and Operations professional with over 10 years of leadership experience in the powersports industry. Expertise in customer sales, financing, negotiation, and team training, alongside managing high-volume customer service and inventory. Founder and Owner of Get Full Throttle Coffee Co., fostering relationships within the motorcycle community and executing effective sales and marketing strategies.
Work History
Founder / Owner / Operator
6 Months- Founded and operated a motorcycle-focused mobile coffee and retail business serving motorcycle and automotive community events throughout Colorado.
- Oversaw day-to-day business operations, driving sales through effective customer service, inventory management, pricing strategies, purchasing, marketing initiatives, vendor relations, event logistics, and financial tracking.
- Cultivated partnerships with motorcycle dealerships, riding organizations, event organizers, nonprofit partners, and automotive businesses, enhancing sales opportunities and collaboration.
- Sell directly to customers in high-traffic environments through product education, customer engagement, and relationship-based selling.
- Track sales performance, inventory, expenses, product demand, and pricing to guide operational decisions.
- Develop and execute promotions, merchandising strategies, social media campaigns, and in-person sales initiatives.
- Coordinate event bookings, vendor requirements, equipment, travel logistics, and customer communication.
- Engaged actively within Colorado's motorcycle community, strengthening connections with events, riders, dealerships, organizations, and industry stakeholders.
Beverage Cart Bartender
6 Months- Deliver high-level hospitality and sales service to golfers and guests in a fast-paced recreational environment.
- Managed product and beverage sales, customer transactions, inventory, and route responsibilities to ensure seamless service.
- Build customer relationships that encourage repeat purchases and positive guest experiences.
- Prioritized customer needs and operational responsibilities to enhance overall guest experience with minimal supervision.
- Resolved customer concerns to maintain a positive, service-focused environment and ensure guest satisfaction.
Finance Manager
1 Year- Managed customer financing and closing processes for powersports vehicle purchases in a fast-paced dealership environment.
- Collaborated with customers to identify financing solutions, clarify available options, and streamline transactions from sale to delivery.
- Partnered closely with the sales team to maintain deal momentum, overcome financing obstacles, and successfully close transactions.
- Facilitated financing and additional dealership product presentations, aligning customer needs with dealership profitability.
- Utilized strong negotiation, communication, and relationship-building skills throughout the purchasing process.
- Managed transaction documentation with a high level of organization, accuracy, and attention to detail.
- Developed firsthand knowledge of powersports dealership operations, sales processes, customer buying behavior, and the motorcycle and recreational vehicle market.
- Cultivated positive customer relationships, contributing to achievement of individual and dealership sales goals.
Assistant Manager
3 Months- Led by example in customer service while resolving guest concerns and supporting team performance.
- Supervised, trained, coached, and led shifts, fostering team development and performance.
- Supported employee development through product education, customer engagement coaching, and clear performance expectations.
- Supported daily operations in a high-volume customer service environment.
- Maintained efficient operations and service standards during peak periods, ensuring customer satisfaction.
- Facilitated employee development through product knowledge training, customer engagement coaching, and performance feedback.
Manager / Assistant Manager / Bartender
- Held management and assistant management positions in fast-paced nightclub and sports bar environments.
- Managed bartending, food preparation, lottery-related duties, and customer support while overseeing team operations.
- Supervised employees, provided shift direction, and helped maintain accountability and customer service standards.
- Addressed customer issues and ensured operational efficiency during high-volume shifts.
- Coordinated scheduling, trained employees, and managed opening and closing procedures, cash handling, inventory, and daily operations.
- Maintained compliance with identification and alcohol-service requirements.
Education
Bachelor of Science - Apparel Design
Minors: Merchandising & Fine Arts
Skills
Social Media Marketing
Merchandising
Sales Tracking
Point-of-Sale Operations
Visual Merchandising
Business Operations
Microsoft Excel
Google Sheets
Google Docs
Graphic Design Applications
CRM Adaptability
Event logistics
LEADERSHIP & COMMUNITY EXPERIENCE
Wilder Elementary PTO, PTO Co-Chair / Auction & Fundraising Leadership, Colorado, 2 Years, Co-led PTO activities, fundraising initiatives, vendor relationships, volunteers, and major community events., Led the transition of the organization's annual auction to an entirely new venue with new vendors and operational requirements., Rebuilt vendor relationships, coordinated logistics, organized volunteers, and managed event execution., Helped raise nearly $200,000 in a single evening, making the event the organization's most successful auction at the time., Developed relationships with donors, businesses, parents, volunteers, and community partners., Managed numerous priorities, stakeholders, and deadlines simultaneously.
CORE COMPETENCIES
- Sales Leadership & Accountability
- Powersports Dealership Operations
- Customer Relationship Management
- Negotiation & Closing
- Team Training & Development
- Customer Service
- Sales Tracking & Reporting
- Inventory & Stock Control
- Merchandising
- Staff Supervision
- Scheduling & Shift Management
- Recruiting & Onboarding
- Marketing & Promotions
- Business Development
- Excel
- Google Workspace
- CRM & Technology Adaptability
- Budgeting & Sales Tracking
Timeline
Founder / Owner / Operator
Get Full Throttle Coffee Co.
01.2026 - CurrentRead More
Beverage Cart Bartender
South Suburban Parks & Recreation
01.2026 - CurrentRead More
Assistant Manager
Copper Door Coffee
10.2025 - 01.2026Read More
Finance Manager
Polaris of Portland
01.2011 - 01.2012Read More
Manager / Assistant Manager / Bartender
Hospitality & Nightclub Management
Read More
Oregon State University
Bachelor of Science from Apparel Design
Read More