Kathryn Albert
Broken Arrow,OK
Summary
To find a position that allows growth within the company. Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration creativity and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
15
15
years of professional experience
Work History
Owner /Founder
Kitty Kouture LLC
08.2023 - Current
- Manage day-to-day business operations.
- Develop and maintai strong relationships with clients, resulting in repeat business and referrals.
- Oversee daily operations, ensuring all tasks are completed accurately and efficiently by team members.
- Increase customer satisfaction by implementing efficient business processes and providing exceptional service.
- Content Creation
- Social Media Management
- Email/text campaign management
- Established foundational processes for business operations.
- Organize and attend trade shows and special events to showcase products, network with other businesses and attract new customers.
General Manager /Operating Partner
Cyclebar Oklahoma City
10.2022 - 08.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed Approximately 30 outgoing sales calls and 30 emails per day.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
Social Media Department Manager/ Lead Photographer
Tee For The Soul
10.2015 - 10.2022
- Successfully developed a studio management system that has effectively grew the company
- Scheduled and developed all content strategies and insured they were produced with 100% satisfaction not only to our customers, but the owners of the company as well
- Lead the team creatively, professionally, and diligently
- Created new Lightroom Actions/ Batch Editing Techniques to Streamline the Process
- Created Social Media Content that Optimized all of our Platforms
- Developed Strategies to Enhance our Social Media Presence and Engagement
- Managed the Team of Models & assistant Photographers/Content Creators
- Discussed and Produced Ideas & Strategies to Generate new Customers/Sales
- Photographed & Batch edited all new Merchandise
- Created Video Ads/ Commercials within specific Guidelines and Time Frames
- Marketing Psychology for Sales
- Social Media Optimization
- Photography & Design Concepts
- Customer Satisfaction Enhancement
- Video/Photo Editing & Creation
- Sales & Margin Improvement
- Teambuilding & Training
- Cost-Reduction Strategies
- Content Creation Strategy
- Cultivated long-lasting relationships with clients through clear communication, professionalism, and attention to detail.
- Delivered outstanding customer service by addressing concerns promptly and ensuring final products exceeded client expectations.
- Streamlined workflow efficiency by implementing organizational systems for photo editing, archiving, and project tracking.
- Enhanced client satisfaction by consistently delivering high-quality photography services for hundreds of products weekly
- Managed pre-production tasks such as location scouting, equipment preparation, and conceptualization of creative ideas.
- Maintained up-to-date knowledge of industry trends and technology advancements through continuing education opportunities.
Internet Sales Manager
06.2010 - 12.2013
- Developing a strong community of loyal customers is the primary goal
- As Manager, I motive the team to keep customers happy and informed
- Earning referrals is the hallmark of a job well done, and it's something I pride myself on as a Sales Manager
- Key responsibilities include:
- Responding to Lead Sources
- Creating Quick, Easy Sales Experience for Customers
- Quickly Resolve Customer Complications
- Building Long Term Relationships with Customers Who Return Year After Year
Photography Student Aide Internship
Edmond North High School
01.2010 - 05.2010
- assisted students in skills development and self-confidence building activities
- Key responsibilities included:
- Taught Advanced Photography Editing Skills
- Encouraged Students to Explore New Techniques
- Learned How to Instruct and Build Teams
Education
BACHELORS DEGREE IN FINE ARTS - Photography
OKLAHOMA CITY UNIVERSITY
Oklahoma City, OK05.2010
Skills
- Social Media Marketing
- Social Media Ad Creation
- Platform Enhancement
- Marketing Psychology for Sales
- Social Media Optimization
- Design Concepts
- Customer Satisfaction Enhancement
- Sales Improvement
- Training
- Cost-Reduction Strategies
- Content Creation Strategy
- Business management
- Staff management
- Marketing
- Business development
- Business administration
- Sales leadership
- Sales management
- Customer service
- Goals and performance
- Motivational skills
- Sales expertise
Timeline
Owner /Founder
Kitty Kouture LLC
08.2023 - Current
General Manager /Operating Partner
Cyclebar Oklahoma City
10.2022 - 08.2023
Social Media Department Manager/ Lead Photographer
Tee For The Soul
10.2015 - 10.2022
Internet Sales Manager
06.2010 - 12.2013
Photography Student Aide Internship
Edmond North High School
01.2010 - 05.2010
BACHELORS DEGREE IN FINE ARTS - Photography
OKLAHOMA CITY UNIVERSITY
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