Katelynn Skepnek
Portland,OR
Summary
Ready to bring 18+ years of extensive expertise to drive success in the next role. Results-oriented Loan Processor highly effective at coordinating documents and processes between departments, individuals and government offices. Expert negotiator, problem solver and organizer. Over 10 years of experience in loan processing and mortgages.
Overview
2
2
years of professional experience
Work History
Sr. Loan Processor
Global Credit Union (Alaska USA CU.)
11.2021 - 02.2024
- Managed diverse loan portfolio encompassing conventional, non-conventional, government-backed, construction, portfolio, USDA, and AK and WA HUD184 loans
- Conducted comprehensive document reviews to pre-underwrite each file, ensuring compliance with investor and company standards, while proactively obtaining necessary information from clients to address underwriter inquiries and coordinating seamless communication between internal and external stakeholders to expedite issue resolution and information flow
- Supported multiple loan officers, managing substantial portfolios and ensuring adherence to deadlines for loan completion under government standard close times
- Managed ordering of insurance, title reports, and ResWare, while also conducting checks in OFAC to ensure customers were not listed on sanctioned lists
- Completed any additional research as needed to address complex or unique situations and ensure accurate and compliant loan processing.
- Handled any conditions sent from underwriting departments
- Evaluated approvals against established bank and government lending standards
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants
- Prepared documents for underwriting by verifying client income, credit reports, and other information
- Coordinated closing process with attorneys, title companies, and government clerks
- Reviewed financial statements and contacted institutions and customers to clarify details
- Provided quick turnaround times to maintain fast-past schedule
- Set up and completed loan submission packages
- Processed loans within various departments to achieve timely, accurate, and fair proceedings
Sr. Loan Processor
Guaranteed Rate
- Managed a diverse loan portfolio encompassing conventional, non-conventional, government-backed, construction, portfolio, USDA, and AK and WA HUD184 loans
- Conducted comprehensive document reviews to pre-underwrite each file, ensuring compliance with investor and company standards, while proactively obtaining necessary information from clients to address underwriter inquiries and coordinating seamless communication between internal and external stakeholders to expedite issue resolution and information flow
- Supported multiple loan officers, managing substantial portfolios and ensuring adherence to deadlines for loan completion under government standard close times
- Managed ordering of insurance, title reports, and ResWare, while also conducting checks in OFAC to ensure customers were not listed on sanctioned lists
- Completed any additional research as needed to address complex or unique situations and ensure accurate and compliant loan processing.
Education
High School Diploma -
Heritage High School
Hillsboro, OR06.2004
Associate of Arts - Liberal Arts And General Studies
Portland Community College
Portland, ORSkills
- Ability to multi-task, successfully managing multiple platforms simultaneously, and changing direction with speed and agility
- Expert in managing customer satisfaction and de-escalating in challenging situations
- Thrives and excels in virtual team environments
- Adept at taking initiative, woks well autonomously ready to work at direction of multiple stakeholders
- Highly skilled at organizing information and creating documents to maximize efficiency
- Comprehensive and advance verbal, written and interpersonal communication skills
- Able to adhering to strict time deadlines
- Skilled in effectively prioritizing tasks amidst competing demands
- Knowledgeable in bank and investor guidelines and legal compliance
- Proficient in financial document reviews, contract finalization, report creation, application preparation and processing procedure
- Proficient in MS Word, Excel, PowerPoint, Encompass, ResWare, GUS, Allregs, Equifax, Radian, FHA Connection, VA Portal, SAR Fraud Protection System
- Knowledgeable in Investor Guidelines, Fannie Mae Freddie Mac Guidelines, VA Guidelines, USDA FHA and HUD184 Guidelines and AK and WA HUD Guidelines
Accomplishments
- In top 10% of loan processors for number and dollar amount of loans closed every month for the last 5 years
- Nominated and chosen for peer recognition for assisting in processing department loans.
- Presented peer recognition award for on the job training and knowledge dissemination.
- Met or exceeded bonus criteria every month for past 9 years,
- Collaborated with team of four in the development of customer service and home preservation scripts used in the HAMP program for major mortgage lender
- Awarded exclusive access and attended sales and services conference for being a subject matter expert in home preservation and modifications during 2008 market turn.
- Chosen to join team of specialists to process VA and all other types of government and new construction loans.
Timeline
Sr. Loan Processor
Global Credit Union (Alaska USA CU.)
11.2021 - 02.2024
Sr. Loan Processor
Guaranteed Rate
High School Diploma -
Heritage High School
Associate of Arts - Liberal Arts And General Studies
Portland Community College
Similar Profiles
Heather OppermanHeather Opperman
Mortgage Loan Officer at CU Mortgage Service/Tech Credit UnionMortgage Loan Officer at CU Mortgage Service/Tech Credit Union
Eden FultonEden Fulton
Operation Support Specialists at Global Credit UnionOperation Support Specialists at Global Credit Union
CODY GAFFORDCODY GAFFORD
Member Service Representative at Global Credit unionMember Service Representative at Global Credit union