Katelynne Bollella
Boston,MA
Summary
Dynamic operations leader with experience as a General Manager of a high-volume restaurant in Boston, seeking to transition into an Executive Assistant role. Proven ability to manage complex schedules, coordinate high-profile events, oversee fast-paced operations, and lead cross-functional teams with precision. Trusted with high-level decision-making, confidential matters, vendor negotiations, and financial oversight. Recognized for exceptional organization, proactive problem-solving, and the ability to anticipate needs while ensuring seamless daily operations and successful event execution.
Overview
10
10
years of professional experience
1
1
Certification
Work History
General Manager
Tasty Burger
Boston, MA
09.2022 - Current
- Oversaw daily operations to ensure efficient workflow and high-quality service delivery.
- Developed and implemented strategies to enhance customer satisfaction and drive repeat business.
- Managed inventory control processes, optimizing stock levels and reducing waste.
- Trained and mentored team members, fostering a collaborative and motivated work environment.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Assistant Event Manager
Davio's Northern Italian Steakhouse
Chestnut Hill, MA
06.2018 - 03.2020
- Coordinated event logistics, ensuring smooth execution from planning to conclusion.
- Collaborated with vendors to secure services and manage event supplies.
- Assisted in budget management, tracking expenses and ensuring adherence to financial guidelines.
- Developed event schedules, aligning timelines with client expectations and operational capabilities.
Assistant Manager
Tasty Burger
Boston, MA
07.2021 - 02.2022
Supervisor
Tasty Burger
Boston
05.2020 - 07.2021
Cashier/Server
Tasty Burger
Boston, MA
09.2016 - 03.2020
Education
Bachelor of Arts - Digital Communications And Media
Simmons University
Boston, MA05-2019
Skills
- Leadership and team building
- Schedule management
- Labor cost controls
- Process improvements
- Strategic planning
- Training and development
Certification
- Paralegal Certification, The Legal Studies Institute at FIU - 2021
Timeline
General Manager
Tasty Burger
09.2022 - Current
Assistant Manager
Tasty Burger
07.2021 - 02.2022
Supervisor
Tasty Burger
05.2020 - 07.2021
Assistant Event Manager
Davio's Northern Italian Steakhouse
06.2018 - 03.2020
Cashier/Server
Tasty Burger
09.2016 - 03.2020
Bachelor of Arts - Digital Communications And Media
Simmons University