Katelynn Tiquia
South San Francisco,CA
Summary
Flexible team member recognized for completing quality work with minimal supervision. Highly organized and friendly individual with several years of experience taking food orders and operating cash registers. Offering exceptional communication and multitasking abilities.
Overview
5
5
years of professional experience
Work History
Team Member
Quick Quack
Sacramento, CA
05.2024 - 12.2025
- Explained Quick Quack Car Wash services to improve customer knowledge and satisfaction.
- Utilized sales membership pitch effectively during interactions with new customers.
- Identified customer needs to successfully sell additional services and vending items.
- Assisted customers with inquiries and addressed price discrepancies.
- Resolved customer complaints and directed inquiries to ensure effective service resolution.
- Balanced cash register at shift start and end, ensuring accurate transactions.
- Held advertising signs and executed various marketing functions.
- Stocked and maintained merchandise in vending cart to ensure availability.
Customer Service/Cashier
Teriyaki Grill
Rancho Cordova, California
04.2023 - 02.2024
- Customer Service: Greeting and assisting customers with their purchases, answering questions, and providing a positive shopping experience
- Balanced and reconciled cash drawer at shift start and end, ensuring accuracy and security.
- Verified prices and applied discounts or promotions.
- Restocked merchandise at checkout counter and organized displays to enhance customer experience.
- Cashier Cleanliness: Keeping the cashier area clean and organized, including the cash register and surrounding workspace.
- Knowledge of Products: Being familiar with the store's products to assist customers with product inquiries.
- Following Store Policies: Adhering to company policies, including return and exchange policies, customer service standards, and cash handling procedures.
- Prepared end-of-day sales reports and conducted cash reconciliation for management review.
Barista/Cashier
Pitstop Boba shop
South San Francisco, California
01.2021 - 06.2022
- Assessed customer interests and suggested tailored drink options, improving customer satisfaction.
- Prepared and served cold drinks, including milk tea and various teas, enhancing customer experience.
- Learned and executed recipes efficiently, ensuring consistent product quality.
- Received and processed customer payments accurately at the register.
- Clean or sanitize work areas, utensils, and equipment.
Education
Bachelor of Science - Exercise Science
California State University Sacramento
Sacramento, California12-2025
High School Diploma -
South San Francisco High School
South San Francisco, California05-2021
Skills
- Certified in CPR/AED
- Performance tracking
- Customer service
- Sales techniques
- Problem resolution
- Team collaboration
- Inventory management
Extracurricular Activities
Taekwondo, 11 years
Off-Campus Work Experience in a 2nd-Grade Class
Timeline
Team Member
Quick Quack
05.2024 - 12.2025
Customer Service/Cashier
Teriyaki Grill
04.2023 - 02.2024
Barista/Cashier
Pitstop Boba shop
01.2021 - 06.2022
Bachelor of Science - Exercise Science
California State University Sacramento
High School Diploma -
South San Francisco High School