Katelyn Tara Collins
Oviedo
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Office Administration Assistant
Innovative Dental & Orthodontics
Oviedo
08.2023 - 05.2026
- Managed patient scheduling and appointment confirmations for dental services.
- Assisted in maintaining accurate patient records using dental software systems.
- Coordinated office supplies inventory and placed orders as needed.
Dental Assistant/Front Desk Receptionist
R Mark Matar DMD, Christopher Resnik DMD
Winter Park
05.2020 - 07.2023
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Laid out dental instruments and equipment before procedures.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Documented patient records with procedures performed and added notes taken to charts.
- Answered and directed incoming calls using multi-line telephone system.
- Crossed trained with front desk, sent pre authorizations, verified insurance and put in insurance checks.
Waitress
IHOP Restaurants LLCdurha
Oviedo
06.2017 - 01.2020
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Presented food and beverages to guests at tables.
- Greeted customers, answered questions and recommended specials to increase profits.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
Receptionist Assistant
Cycorp Engineering
Winter Springs
03.2015 - 05.2017
- Maintained office supply inventory and placed orders to meet demand.
- Managed office cleaning and sanitizing to comply with infection control protocols.
- Handled diverse needs for clients in-person, by phone or through email.
- Displayed professional standards at reception desk to impress visitors.
- Coordinated appointment calendar and balanced schedules to promote optimal productivity.
- Organized meeting spaces for staff and prepared related materials.
- Answered and directed incoming calls using multi-line telephone system.
- Scheduled and confirmed appointments.
Education
Certification -
AAA School of Dental Assisting
SanfordSkills
- Strong Manual Dexterity
- Patient Services
- X-Ray Processing
- Proficient in Open Dental
- Dental Radiography
- Strategic Planning
- Schedule Management
- Patient Care
- Payment Plans
- Customer Service
Education and Training
other
Timeline
Office Administration Assistant
Innovative Dental & Orthodontics
08.2023 - 05.2026
Dental Assistant/Front Desk Receptionist
R Mark Matar DMD, Christopher Resnik DMD
05.2020 - 07.2023
Waitress
IHOP Restaurants LLCdurha
06.2017 - 01.2020
Receptionist Assistant
Cycorp Engineering
03.2015 - 05.2017
Certification -
AAA School of Dental Assisting