Summary
Overview
Work History
Education
Skills
Timeline
Generic
Katřena Meny

Katřena Meny

Clarkston,MI

Summary

Shift Supervisor at Starbucks, adept in coffee craft, and inventory management systems. Excelled at enhancing team efficiency and known for promoting growth and inspiring baristas. Creative and adaptive problem solving while maintaining health and safety standards and leveraging creative thinking. Dedicated to providing customers with memorable experiences to continuously welcome them back to the third place.

Overview

7
7
years of professional experience

Work History

Barista Trainer

Starbucks’s
01.2019 - Current
  • Conducted individually tailored training with baristas, and shift supervisors, to develop their skills in food and beverage routine and standards to deliver the Starbucks Experience.
  • Enhanced daily operations by coaching partners on key practices, cleanliness, and the Starbucks Mission to promote improvements in performance to further individual and team growth.
  • Ensuring quality service through continuous partner observations and engaging in purposeful conversations with partners when needed to coach, empower and communicate role standards.

Shift Supervisor

Starbucks
08.2018 - Current
  • Assisted in the restructuring of store #2358 from September to November 2023. Being a constant role model and leader training baristas and supervisors to increase production, efficiency and create a welcoming positive environment for partners.
  • Harnessed individual partner and team capabilities to drive business in an inclusive and nurturing environment that inspires growth and success.
  • Maintained clean and well-organized production areas to avoid violations and unnecessary work delays.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Continuous improvement of store organization to help store management meet standards of service.
  • Accurate inventory management to maintain product availability that meets customer needs and fluctuations in business.

Education

Biochemistry

Grand Valley State University
Allendale, MI

Skills

  • Independent research
  • Adaptable and out of the box thinker
  • Knowledgeable of coffee craft and the Starbucks brand
  • Promotes individual and team growth
  • Knowledge of POS and Inventory Management Systems
  • Health and safety compliant
  • Time management
  • Written and verbal communication
  • Approachable
  • Inclusive

Timeline

Barista Trainer

Starbucks’s
01.2019 - Current

Shift Supervisor

Starbucks
08.2018 - Current

Biochemistry

Grand Valley State University

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Katřena Meny