Katerin Melgar
Houston,TX
Summary
Developed leadership and team coordination skills in fast-paced environment, focusing on operational efficiency and staff development. Excel in conflict resolution and process optimization, ensuring smooth operations and high customer satisfaction. Seeking to leverage these transferrable skills in new and challenging field.
Overview
2
2
years of professional experience
Work History
Shift Lead
Roostar Vietnamese Grill
Houston, TX
08.2022 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Education
High School Diploma -
Yes Prep Northside
Houston, TXSkills
- Decision-making capabilities
- Customer service focus
- Employee Training
- Team Supervision
- Conflict Resolution
- Work Delegation
- Positive Attitude
Languages
Spanish
Native or Bilingual
Timeline
Shift Lead
Roostar Vietnamese Grill
08.2022 - Current
High School Diploma -
Yes Prep Northside