Katerina Alpine
Broomfield,US
Summary
Reliable Shift Leader with 5 years in the customer service industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing the highest standard of service and creating a warm and welcoming environment for customers.
Overview
4
4
years of professional experience
Work History
Shift Leader and Food Truck Manager
Eats and Sweets
02.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Shift Leader
Smashburger
03.2022 - 01.2023
- Guided both FOH and BOH employees through daily tasks and kept track of their progress throughout the day
- Maintained a safe working environment by adhering to all safety procedures, policies, and regulations
- Provided on-the-job training and delegated daily tasks and responsibilities to new employees
- Inventoried materials on a weekly basis to identify and resolve discrepancies, keeping meticulous and up-to-date records.
Cashier Manager
Fuzzy's Taco Shop
09.2021 - 02.2022
- Guided, trained, and coached employees on how to deal with various aspects of sales, complicated issues, and difficult customers
- Monitored and corrected inefficient or inaccurate work to maintain team performance
- Trained
Line Cook
Modern Market Eatery
09.2020 - 08.2021
- Ensured that food handling, cleaning, and sanitation protocols were followed to ensure that staff and customers were safe
- Talked to the front-of-house staff to figure out what customers wanted and how to accommodate special dietary needs
- Restocked all food items to ensure that the cooks had all of the ingredients they needed for service throughout the shift
- Changed and sanitized all cutting boards, benches, and surfaces between tasks to avoid cross-contamination
- Made food according to recipes, portioning, cooking, and waste management guidelines
- Set up the kitchen and did the initial prep work for soups, sauces, and salads.
Education
Associate of Science -
Front Range Community College
Westminster, CO05.2025
High School -
Legacy High School
Broomfield, CO01.2021
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
- Decision-making capabilities
- Training Assistance
- POS System Operation
- Sales and Upselling
- Shift Scheduling
Timeline
Shift Leader and Food Truck Manager
Eats and Sweets
02.2023 - Current
Shift Leader
Smashburger
03.2022 - 01.2023
Cashier Manager
Fuzzy's Taco Shop
09.2021 - 02.2022
Line Cook
Modern Market Eatery
09.2020 - 08.2021
Associate of Science -
Front Range Community College
High School -
Legacy High School
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