Katerina Legostaev
Summary
Detail-oriented professional with a background in healthcare and human services, recognized for being dependable, calm under pressure, and approachable. Experienced in training and supporting staff, creating organized processes, and fostering a welcoming work environment where teams feel confident and prepared. Skilled in documentation, care coordination, and compliance, with a strong commitment to confidentiality and teamwork.
Dependable office management professional brings many years of experience in administrative oversight. Self-starter and skilled team leader with history unifying staff under common goals, modeling organizational efficiency, and instilling customer service excellence.
Overview
8
8
years of professional experience
2016
2016
years of post-secondary education
Work History
Office Manager
Functional Medicine of Idaho
04.2024 - Current
- Reviewed and verified complex client and clinical documentation to ensure accuracy, completeness, and regulatory compliance.
- Applied established guidelines and internal policies to support eligibility-related and administrative decisions.
- Conducted structured intake interviews to obtain, clarify, and document information; identified discrepancies and escalated concerns per protocol.
- Prepared concise administrative summaries, reports, and records within electronic database systems.
- Coordinated with clinical staff and external partners to resolve documentation gaps and maintain data integrity.
- Safeguarded confidential information in compliance with HIPAA and organizational policies.
- Streamlined patient intake processes through digital tools, reducing wait times and enhancing operational efficiency within the practice.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Rehabilitation Technician
Idaho Department of Juvenile Corrections
01.2024 - 04.2024
- Maintained safety, security, and order within a correctional facility in accordance with institutional policies and procedures.
- Conducted structured interactions and observations to identify behavioral risks and document findings accurately.
- Prepared detailed incident reports, behavior logs, and administrative documentation consistent with regulatory standards.
- Coordinated with multidisciplinary staff to support appropriate interventions, referrals, and continuity of care.
- Maintained confidentiality and integrity of sensitive records.
Care Coordinator
Homewatch Caregivers
09.2023 - 01.2024
- Responded to referrals and served as liaison between clients, families, and community-based providers.
- Conducted client assessments and coordinated services in accordance with regulatory and organizational guidelines.
- Maintained accurate case records, documentation, and data entry to support continuity of care.
- Supported onboarding documentation and maintained personnel records in collaboration with HR.
Med Tech / Office Assistant
Grace Memory Care
08.2022 - 09.2023
- Administered medications and recorded vital signs in accordance with care plans and facility protocols.
- Reviewed patient records for completeness and accuracy; reported documentation discrepancies as appropriate.
- Provided front-office and administrative support, including phone triage and provider communication.
- Organized and tracked incoming and outgoing clinical documentation.
Office Manager
The Print Center
01.2018 - 09.2022
- Led day‑to‑day office operations, staffing coordination, scheduling, and supply management.
- Developed and implemented operational standards, SOPs, and filing systems.
- Supported recruiting, onboarding, and training of new employees.
- Coordinated with vendors and managed purchasing to meet production timelines.
- Assisted with design, marketing, and promotional materials for apparel and signage.
- Resolved customer inquiries while maintaining high service standards.
Lead Teacher
Little Champs
01.2022 - 08.2022
- Developed and implemented engaging lesson plans that improved student participation and fostered a positive learning environment.
- Established a nurturing classroom environment by incorporating diverse teaching strategies that addressed individual learning needs and styles.
- Monitored and assessed student progress regularly, adapting instruction to ensure all children met developmental milestones effectively.
- Implemented classroom management techniques that created a positive atmosphere, resulting in reduced behavioral incidents and enhanced student focus.
Residential Rehabilitation Supervisor
Developmental Concepts of Idaho
01.2021 - 01.2022
- Staff training records, client care coordination, documentation, and transportation.
Benefits Coordinator
Walerga Dental
Sacramento
01.2021 - 12.2021
- Insurance verification, patient intake, HIPAA compliance, provider correspondence.
- Coordinated patient treatment plans by collaborating with dental professionals, enhancing patient satisfaction and treatment efficiency.
- Trained and mentored new staff on patient coordination best practices, fostering a collaborative and knowledgeable team environment.
- Educated patients about treatment options and financial responsibilities, leading to increased treatment acceptance rates and informed decision-making.
- Provided education and resources to help patients understand their treatment options.
Education
Antelope High School
Skills
- Policy Compliance
- Referral Response & Care Coordination
- Administrative Records & Reporting
- Database Management
- Confidential Records Management
- Interviewing & Information Gathering
- Written Findings & Progress Notes
- Interdisciplinary Collaboration
- Training & Education Support
- Crisis Awareness & De-escalation
- CPR/First Aid
- Electronic Health Records (EHR)
- Bilingual (Russian & Ukrainian
Timeline
Office Manager
Functional Medicine of Idaho
04.2024 - Current
Rehabilitation Technician
Idaho Department of Juvenile Corrections
01.2024 - 04.2024
Care Coordinator
Homewatch Caregivers
09.2023 - 01.2024
Med Tech / Office Assistant
Grace Memory Care
08.2022 - 09.2023
Lead Teacher
Little Champs
01.2022 - 08.2022
Residential Rehabilitation Supervisor
Developmental Concepts of Idaho
01.2021 - 01.2022
Benefits Coordinator
Walerga Dental
01.2021 - 12.2021
Office Manager
The Print Center
01.2018 - 09.2022
Antelope High School