Katerina Toal
410 Gatewood Dr,Pearl
Summary
Compassionate and adaptable professional with experience at Willow Creek Nursing Home, excelling in patient care and vital signs monitoring. Proven ability to enhance customer satisfaction at Walgreens through effective conflict resolution. Skilled in electronic charting and committed to maintaining HIPAA compliance, ensuring a safe and supportive environment for all.
Overview
1
1
Certification
Work History
Cna
Willow Creek Nursing Home
- Assisted residents with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of resident rooms and common areas.
- Documented patient care accurately in electronic health records system.
Assisstant Manager
Dominos Pizza Inc.
- Assisted in training new team members on operational procedures and customer service standards.
- Executed daily inventory management, ensuring stock levels met operational demands.
- Processed customer orders efficiently using point-of-sale systems, enhancing order accuracy.
- Collaborated with management to develop strategies for improving service speed and quality.
Csa
Walgreens Boots Alliance
- Assisted customers with inquiries and product selection to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy and speed.
- Maintained store organization and cleanliness to promote a welcoming environment for customers.
- Handled customer complaints with empathy, providing effective resolutions to improve satisfaction.
Education
High School Diploma -
Mariner High School
Everett, WASkills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- HIPAA compliance
- Conflict resolution
- Electronic charting
- Adaptable
- Valid state driver's license
Certification
Cna
Timeline
Cna
Willow Creek Nursing Home
Assisstant Manager
Dominos Pizza Inc.
Csa
Walgreens Boots Alliance
High School Diploma -
Mariner High School