Katerine Lopez-Posada
Rockingham,VA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
2
2
years of professional experience
Work History
Sales Associate
Sunoco Gas Station
03.2025 - Current
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Performed cash, card, and check transactions to complete customer purchases.
- Prioritized helping customers over completing other routine tasks in store.
Sales Associate
Chic-Fil-A
08.2023 - 03.2024
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Built relationships with customers to encourage repeat business.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
Spotswood High School
368 Blazer Dr, Penn Laird, VA 2284606-2021
Skills
- Upselling
- Promotional support
- Retail loss prevention
- Verbal and written communication
- Cleaning techniques
- Friendly and outgoing
- Listening skills
- Customer needs assessment
- Flexible schedule
- Conflict resolution
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Sunoco Gas Station
03.2025 - Current
Sales Associate
Chic-Fil-A
08.2023 - 03.2024
High School Diploma -
Spotswood High School
Similar Profiles
Sarah LoppSarah Lopp
Gas Station Clerk at Sunoco Gas StationGas Station Clerk at Sunoco Gas Station
Georgette RaadGeorgette Raad
Store Manager at Sunoco Gas StationStore Manager at Sunoco Gas Station
Kontrina HamesKontrina Hames
Deli Worker/nighttime Management at Sunoco Gas StationDeli Worker/nighttime Management at Sunoco Gas Station