Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Kateryna Gnatkivska

Salt Lake City

Summary

Results-driven financial services professional with a strong background in operational oversight, process improvement, and team leadership. Adept at driving efficiency, ensuring compliance with firm policies, and fostering cross-departmental collaboration. Recognized for training and mentoring team members, implementing strategic solutions, and maintaining a high standard of client service.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Senior Associate Expense Team

Morgan Stanley
03.2023 - Current
  • Act as Delegate Reviewer for both Quality and Risk departments, ensuring compliance and accuracy
  • Serve on the Efficiency Committee, identifying ways to enhance team productivity
  • Lead and support team chat, assisting colleagues with questions and clarifications
  • Train new full-time and temporary employees, helping them transition successfully
  • Organize team outings and engagement activities
  • Initiated quality collaboration calls to clarify and update policies and ensure the updates made
  • Manage high-dollar amount reports at the end of the year to ensure they align with company policy

Associate, Expense Team

Morgan Stanley
03.2023 - 02.2024
  • Hired full-time due to outstanding performance as a temporary employee
  • Lead process improvements and special projects, working with SRU Management to enhance operational efficiency, accuracy, and policy compliance!
  • Conduct quality reviews and provide feedback to ensure team adherence to firm policies and best practices
  • Cross-train with the Asset Movement Team to gain cross-functional expertise in Verbal Distribution Authorizations, Funds Transfer Setups, and IRA Distributions
  • Start Morgan Stanley Bench Program to pursue FINRA licensing based on exceptional performance and subject matter expertise

Front End Manager

Smith’s Market Place
08.2016 - 10.2022
  • Verify and audit ledger books
  • Balance bank reconciliations
  • Reconcile past due invoices
  • Effectively prepare and record financial statements, payroll taxes, and deposits
  • Audit inventory and store orders to ensure there’s no discrepancy
  • Handle cash transactions and assist customers
  • Resolve customer complaints, and issues
  • Monitor the work of cashiers on a daily basis
  • Train new employees
  • Manage all front-end associates including cashiers, baggers, service booth and fuel center clerks
  • Prepare weekly schedule for 68 team members

Assistant Branch Manager

UkrGaz Bank
08.2013 - 04.2015
  • Oversaw bank operations in the absence of the branch manager
  • Conducted staff training sessions, educated personnel about latest promotions, sales goals, procedural updates, and legal requirements
  • Maintained proper vault cash level by ordering cash and currencies
  • Opened new customer accounts, including checking, savings, business, and lines of credit
  • Supervised and assisted in documents preparation, financial and sales reports
  • Suggested ways to reduce costs, enhance revenues, increase profits
  • Regularly performed bank reconciliation

Education

Masters of Business Administration - Accounting Major

Ternopil National Economic University
01.2013

Bachelor - Accounting and Business Management

Ternopil National Economic University
01.2012

Skills

  • Leadership
  • Team Development
  • Process Improvement
  • Operational Efficiency
  • Client Service
  • Relationship Management
  • Risk Management
  • Compliance Management
  • Time management
  • Development
  • Quality assurance
  • Employee training

Certification

  • SIE
  • Series 7
  • Series 63
  • Series 10
  • Currently working on Series 9

Languages

Ukrainian
Full Professional

Timeline

Senior Associate Expense Team

Morgan Stanley
03.2023 - Current

Associate, Expense Team

Morgan Stanley
03.2023 - 02.2024

Front End Manager

Smith’s Market Place
08.2016 - 10.2022

Assistant Branch Manager

UkrGaz Bank
08.2013 - 04.2015

Masters of Business Administration - Accounting Major

Ternopil National Economic University

Bachelor - Accounting and Business Management

Ternopil National Economic University
Kateryna Gnatkivska