Katey Reid
Eddy
Summary
My goal is to use my gifts, talents and skills to improve the lives of others, empowering them to live well and expand my own skillset to further my career growth in healthcare.
Overview
12
12
years of professional experience
Work History
Patient Service Specialist
Baylor Scott & White Hillcrest Breast Center
09.2023 - Current
- As a patient service specialist, I am responsible for providing administrative and operational support to the breast center clinic staff. Responsibilities included front end registration, insurance verification, scheduling diagnostic imaging with ultrasounds and breast MRI’s, scheduling yearly screenings, collect payments, call intake, training and assisting onboarding of new staff.
Patient Service Specialist
Baylor Scott and White Hillcrest Urology
10.2022 - 09.2023
- As a patient service specialist, I was responsible for providing administrative and operational support to the physician office and clinic staff. Responsibilities included front end registration, insurance verification, scheduling, call intake, training and assisting onboarding of new staff. The Urology department is a high referral and phone volume clinic which required a high level of multi-tasking. They received a unique volume of external referrals requiring skills to transcribe paper faxes to electronic format in the EPIC EMR. My goal was to ensure patients received high quality and wellness centered care.
Production Team Member
Hornet Signs
04.2022 - 10.2022
- As a production team member my responsibilities included but not limited to, greeting clients and customers, processed client payments, gathered order information, assist back end production team with creating orders, and packed/shipped product.
Sales Associate / Department Lead
Kohl’s Department Store
08.2014 - 04.2022
- As a sales associate, my role included delivering exceptional customer service, engaging each customer and offering assistance with products or services. As a team lead, my role consisted of supporting inventory accuracy, training new team members, setting sales and executing seasonal floor plans to meet the company standards.
Administrative Assistant
Texas Plan Consultants
07.2017 - 12.2017
- As an admin assistant , I was responsible for providing administrative and operational support to the physician office and clinic staff. Responsibilities included front end registration, insurance verification, scheduling, call intake, collect payments for different services.
Education
High School Diploma - undefined
Bruceville-Eddy High School
01.2014
Skills
- Project management
- Data analysis
- Communication
- Organization
- Problem-solving
- Supervision
- Results Driven
- Self Motivated
- Professionalism and ethics
- Insurance verification
- Patient confidentiality
- Appointment scheduling
Timeline
Patient Service Specialist
Baylor Scott & White Hillcrest Breast Center
09.2023 - Current
Patient Service Specialist
Baylor Scott and White Hillcrest Urology
10.2022 - 09.2023
Production Team Member
Hornet Signs
04.2022 - 10.2022
Administrative Assistant
Texas Plan Consultants
07.2017 - 12.2017
Sales Associate / Department Lead
Kohl’s Department Store
08.2014 - 04.2022
High School Diploma - undefined
Bruceville-Eddy High School