Katey Smith
Granite Falls,NC
Summary
Orderly and efficient offering over 6 years of customer service and office experience with the ability to handle the challenges of a fast-paced work environment. Bringing good multitasking skills as well as a welcoming personality. Comfortable working alone or with a team to accomplish tasks in a timely manner.
Overview
8
8
years of professional experience
Work History
Staffing Consultant
Catawba Valley Staffing
Morganton, NC
03.2024 - 09.2024
- Conducted interviews with prospective candidates, verified references, and administered assessments.
- Advised hiring managers on best practices for interviewing, selection, and onboarding of new employees.
- Assessed client needs and provided recommendations regarding appropriate staffing solutions.
- Utilized applicant tracking systems to manage recruiting processes efficiently.
- Managed candidate databases by updating contact information as well as status changes.
- Provided timely feedback throughout the recruitment process to both clients and applicants.
Oce Administration
Ingram Construction Company, Inc.
Madison, MS
05.2023 - 03.2024
- Answer and direct calls on multiple phone lines
- Communicate with customers via email
- Run errands in an efficient manner
- Stock office supplies and keep a clean work environment
- Organize files and invoices.
Front Desk Receptionist
Foothills Gymnastics
Hickory, NC
06.2021 - 04.2023
- Interact with parents and athletes in order to answer questions and give directions
- Use an online system to enroll new athletes and keep track of appointments
- Communicate using multiple phone lines and efficiently transfer to the correct departments
- Use marketing and advertising skills to design and distribute flyers to attract more clients.
Social Media Manager
Aqua B Boutique
Hickory, NC
09.2019 - 05.2021
- Use multiple social media platforms to showcase inventory in a visually pleasing manner
- Organize, schedule and monitor content for multiple platforms
- Interact with customers via social media messages and comments in order to answer questions and connect
- Work with a team to organize weekly photoshoots
- Keep track of incoming and outgoing inventory.
Cashier/Customer Service
Fairvalue
Granite Falls, NC
11.2016 - 09.2019
- Provides a positive customer experience with fair, friendly, and courteous service
- Complete sales on a cash register by scanning items, itemizing and totaling customers' purchases
- Resolves customer issues and answers questions
- Organize items to be visually pleasing.
Education
Advertising and Graphic Design -
Catawba Valley Community College
Hickory, NC02.2023
Continuing Education -
Caldwell Community College
Hudson, NC05.2021
Skills
- Good Communication
- Multitasking and Prioritizing
- Organization Skills
- Team Player/works well with others
- Time management
- Computer literacy
- Problem solving
- Marketing Skills
- Advertising Skills
- Phone etiquette Skills
- Typing Skills
Timeline
Staffing Consultant
Catawba Valley Staffing
03.2024 - 09.2024
Oce Administration
Ingram Construction Company, Inc.
05.2023 - 03.2024
Front Desk Receptionist
Foothills Gymnastics
06.2021 - 04.2023
Social Media Manager
Aqua B Boutique
09.2019 - 05.2021
Cashier/Customer Service
Fairvalue
11.2016 - 09.2019
Advertising and Graphic Design -
Catawba Valley Community College
Continuing Education -
Caldwell Community College
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