Katey Smollen
Chapel Hill,NC
Summary
Collaborative leader with strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings. Proficient in best food safety practices, market trends and regulatory requirements of industry operations.
Encouraging manager with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
18
18
years of professional experience
Work History
Prepared Foods Manager
Weaver Street Market
11.2005 - Current
- Manage a team of over 20 people through daily operations of Hot Bar, Salad Bar, Coffee Bar and Bread & Pastry Bakery.
- Created operating procedures for current Prep foods departments after Co-op production departments moved off-site
- Manage inventory levels for optimum sales and minimal shrink through consistent communication with food production departments, and regular contact with outside vendors.
- Regularly collaborate with Food Production departments to set goals to achieve Holiday & Seasonal sales increases.
- Lead by example and set expectations for staff to create a welcoming and positive customer service experience with internal and external customers.
- As a department manager, I supports and work with staff across entire company. Adapt to the changing needs of the co-op as needed, including during weather events, global pandemics, remodels, and other unexpected situations.
Education
Associate of Applied Science - Culinary Arts
The Culinary Institute of America
Hyde Park, NY1997
Skills
- Problem-solving abilities
- Positive attitude
- Team leadership
- Extensive Culinary and Hospitality knowledge
- Teamwork and Collaboration
Additional Information
WSM DEI training
WSM DEI Hiring committee, for a more diverse workforce
WSM Deescalation training
Timeline
Prepared Foods Manager
Weaver Street Market
11.2005 - Current
Associate of Applied Science - Culinary Arts
The Culinary Institute of America
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