Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Front Desk Agent and Sales
Doubletree By Hilton
Wilmington, NC
11.2025 - Current
Handle guest services such as making reservations
Check guests in and out efficiently
Create a welcoming experience, including offering signature warm cookies
Maintain attentiveness, efficiency, and a solution-oriented approach
Assist with sales by inputting info and showing our meeting spaces
Strengthen attention to detail
Front Desk Supervisor
Hampton Inn and Suites by Hilton
Manchester, VT
01.2024 - 11.2025
Supported team members during peak times, contributing to efficient front desk operations.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Collected room deposits, fees, and payments.
Completed data entry and filing to keep records updated for easy retrieval.
Managed front desk operations, ensuring seamless guest check-in and check-out processes.
Key Holder
The Orvis Company
Manchester, VT
11.2022 - 01.2024
Managed opening and closing procedures, ensuring security and operational readiness.
Implemented visual merchandising strategies to enhance product presentation and drive sales.
Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
Merchandiser
Farrell Distributing
Rutland, VT
01.2022 - 11.2022
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Organized inventory and restocked shelves to maintain optimal product availability.
Clerk II
Vermont Country Store
North Clarendon, VT
06.2019 - 12.2021
Oversaw daily shipping and receiving operations, ensuring timely processing of orders.
Identified defects and implemented corrective actions to enhance product quality.
Sales Assistant
Old Navy
Rutland, VT
10.2015 - 09.2019
Led sales team in achieving monthly targets through effective training and mentorship of staff.
Trained new employees on operational procedures and provided ongoing support for skill development.