Katharina Ford
Stillwater,OK
Summary
Enthusiastic student with superior skills in working in both team-based and independent capacities. Bringing a strong work ethic and excellent organizational skills to any setting. Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and the ability to think and act quickly to find creative solutions.
Overview
1
1
year of professional experience
Work History
Waitress
Holder Drug
01.2023 - 03.2023
- Greeted customers, answered questions, and recommended specials to increase profits
- Handled food safely, kept spaces clean to protect customers from foodborne illness and maintained proper sanitation
- Presented food and beverages to guests at tables
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary
- Prepared salads, appetizers, and garnishes to assist kitchen staff
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners
- Managed over 50 customer calls per day
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business
Sales Floor Associate
Buckle
03.2022 - 07.2022
- Engaged positively with each customer, providing professional and polite support for sales and service needs
- Stocked merchandise pulled from backroom to keep shelves in stock with proper inventory
- Arrange merchandise for display to highlight new styles, attract customers, and enhance sales
- Provided information to customers concerning sales, promotions, and store policies
- Designed and set up advertising signs and displays of merchandise on shelves or counters to attract customers
- Increased sales by 5%
Education
No Degree - Nursing
Oklahoma State University
Stillwater, OK12.2026
High School Diploma -
Alva High School
Alva, OK05.2023
Skills
- Research Experience
- Performance Improvement
- Guest Relations Management
- Strategic Planning
- Professional Demeanor
- Organization and Efficiency
- Office Management
- Time Management
- Recordkeeping and Bookkeeping
- Business Administration
- File and Record-Keeping
Timeline
Waitress
Holder Drug
01.2023 - 03.2023
Sales Floor Associate
Buckle
03.2022 - 07.2022
No Degree - Nursing
Oklahoma State University
High School Diploma -
Alva High School
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