KATHARINE MOYER
Ivanhoe Park Lager House
Orlando,FL
9
years of professional experience
Bartender and hospitality leader with a strong background in guest service and team leadership. Experienced in fast-paced environments with a focus on operational efficiency, team development, and creating exceptional guest experiences. Brings a proactive, organized approach to bar operations with a strong foundation in business management.
Work History
Bartender
8 Months- Delivered craft beer and cocktail service in fast-paced environment, ensuring responsible alcohol service.
- Executed five-spirit cocktail program, mastering recipes, ingredients, garnishes, and presentation.
- Offered beverage recommendations while ensuring bar cleanliness, organization, and attentive guest service.
Bartender | Bar Lead Responsibilities
1 Year 9 Months- Oversaw daily bar operations, directing staff, managing schedules, administering weekly tips, handling bar paperwork, and communicating menu and inventory changes to ensure smooth service.
- Manage beverage and merchandise inventory, POS updates, keg tap stock records, and product transfers while coordinating inventory needs with management, kitchen staff, and sister locations.
- Developed organizational systems for beverage and merchandise storage and employee areas; coordinated staff and bar service during events to enhance operational efficiency.
Guest Services & Attractions Associate
4 Years 10 Months- Delivered exceptional, personalized guest service in a high-volume environment, anticipating guest needs and creating positive experiences while maintaining Disney service standards.
- Cross-trained across attractions, enhancing daily operations, team coordination, cleanliness standards, and guest issue resolution.
- Resolved guest concerns with professionalism and empathy, fostering a welcoming environment and enhancing guest satisfaction.
Shift Manager
1 Year 1 Month- Managed 15 employees, ensuring service quality, staff performance, training effectiveness, and resolution of guest concerns.
- Managed opening and closing operations, maintaining cleanliness standards, overseeing cash handling, and organizing operational paperwork.
- Supervised 15 employees, overseeing service, staff performance, training, and guest concerns.
Education
MBA - Masters in Business Administration
Skills
Craft Beer/Cocktails & Brewery Operations
Customer Service and Guest Engagement
High-Volume Service
Event Support & Coordination
Value-focused Sales Approach
FOH and BOH Operations
Timeline
Bartender
Tactical Brewing Co.
12.2025 - CurrentRead More
Bartender | Bar Lead Responsibilities
Ivanhoe Park Lager House
11.2024 - CurrentRead More
Guest Services & Attractions Associate
The Walt Disney Company
03.2019 - 01.2024Read More
Shift Manager
Moe's Southwest Grill
10.2017 - 11.2018Read More
Wilmington University
MBA from Masters in Business Administration
Read More