Katherina Soto
Jamaica
Summary
Dynamic and proactive Medical Professional with a strong work ethic at Arisdov Medical and NYU, adept at coordinating patient care and ensuring compliance with HIPAA regulations. Recognized for exceptional communication and multitasking skills, enhancing patient satisfaction and streamlining office operations. Proficient in Microsoft Office, contributing to efficient workflow and patient management.
Overview
8
8
years of professional experience
Work History
Medical Receptionist
Arisdov Medical
03.2017 - 04.2023
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Proficient in Excel, microsoft, powerpoint.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
Patient Care Technician
NYU
02.2022 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Education
Bachelor of Arts - Psychology
Hunter College
New York, NY05-2019
Skills
- Excellent multitasking
- Proactive attitude
- Telephone etiquette
- Team player mentality
- Exceptional communication
- Strong work ethic
- Highly adaptable
Accomplishments
Star fish Award March 2025
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Patient Care Technician
NYU
02.2022 - Current
Medical Receptionist
Arisdov Medical
03.2017 - 04.2023
Bachelor of Arts - Psychology
Hunter College
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