Katherine Ahumada
Fresno,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
IHSS Care Provider
IHSS Fresno County
11.2016 - Current
- Enhanced client well-being by providing compassionate care and support tailored to individual needs.
- Managed challenging behaviors effectively through de-escalation techniques and clear communication strategies.
- Maintained strict confidentiality regarding all aspects of client personal information and medical history.
- Liaised with key accounts to deliver targeted administrative household support.
- Maintained detailed records of client interactions, progress updates, and changes in care plans for accurate documentation purposes.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Entrusted to handle confidential and sensitive situations in professional matter.
Customer Service Cashier
Walmart
01.2013 - 10.2015
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Demonstrated versatility by cross-training in various departments throughout the store when required.
- Utilized POS system to handle customer cash and credit card transactions.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
Education
H&R Block
GED -
Clovis Adult Education
Clovis, CA06.2015
Skills
- Effective communication
- Active listening
- Client Documentation
- California Driver's License
- Case Management
- Filing and Data Archiving
- First Aid and Safety
- Data Entry
- Data Collection
- Computer Proficiency
- Microsoft PowerPoint
- Microsoft Office Suite
- Office Equipment Proficiency
- Professional Telephone Demeanor
- Medical Terminology Knowledge
- Microsoft Outlook
- Emotional Intelligence
- HIPAA Education
- Medical Records Management
- Community Advocate
- Incapacitation Care
- Machine Learning
- Coding
- C language Proficiency
Certification
- H&R Block Income Tax Preparation course completion: Certificate received 12/27/2023
- Live scanned fingerprinted/background check passed
CERTIFICATES
Introduction to Supportive Housing[Oct 16, 2023] https://homebridgeca.360learning.com/api/certification/7472629878660508#:~:text=https%3A//homebridgeca.360learning.com/redirect/api/certification/7472629878660508
Harm Reduction: Caring for a Person Who Uses Substances(Drugs)[Oct 16, 2023] https://homebridgeca.360learning.com/api/certification/7305630925715923#:~:text=https%3A//homebridgeca.360learning.com/redirect/api/certification/7305630925715923
Harm Reduction [Aug 11, 2023] https://homebridgeca.360learning.com/api/certification/4559622859831942#:~:text=https%3A//homebridgeca.360learning.com/redirect/api/certification/4559622859831942 -
Abuse, Neglect, and Financial Exploitation[Aug 10, 2023]
https://homebridgeca.360learning.com/redirect/api/certification/7794363066864144
Understanding Trauma & Trauma Informed Care[Mar 07, 2023] https://homebridgeca.360learning.com/redirect/api/certification/4442955861749783
Introduction to Supportive Housing Programs[Feb 20, 2023]
https://homebridgeca.360learning.com/redirect/api/certification/7472629878660508
Introduction to Providing In-Home Care[Feb 19, 2023]
Introduction to Basic Human Needs[Feb 18, 2023]
Key Concepts of Home Care, Self-Determination and Self-Direction[Feb 15, 2023] https://homebridgeca.360learning.com/redirect/api/certification/8228072438451628
Languages
English
Native or Bilingual
Timeline
IHSS Care Provider
IHSS Fresno County
11.2016 - Current
Customer Service Cashier
Walmart
01.2013 - 10.2015
H&R Block
GED -
Clovis Adult Education
Similar Profiles
Corina GarciaCorina Garcia
In Home Caregiver at IHSS Fresno CountyIn Home Caregiver at IHSS Fresno County
Daisy VargasDaisy Vargas
Caregiver at IHSS Fresno CountyCaregiver at IHSS Fresno County
Mai Der ThaoMai Der Thao
IHSS Care Provider at IHSS Fresno CountyIHSS Care Provider at IHSS Fresno County
Crystal CarrilloCrystal Carrillo
Live-In Caregiver at IHSS Fresno CountyLive-In Caregiver at IHSS Fresno County
Christy DoddChristy Dodd
Administrative Coordinator and Trainer at Social Vocational ServicesAdministrative Coordinator and Trainer at Social Vocational Services