KATHERINE A. MUÑOZ
Elizabeth,NJ
Summary
Medical Assistant position where my skills and experience can continue to develop while providing excellent patient care and support to the staff.
Overview
11
11
years of professional experience
Work History
Medical Assistant
Optum
02.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
Medical Assistant
Dr. Francisco Munoz, USMA
01.2022 - 02.2024
- Front and back offices duties
- Greeting patients and their loved ones when they come for appointments
- Answering phone calls and emails from patients
- Maintaining an office schedule
- Filing medical records and other documents
- Keeping the front desk or office organized and running smoothly
- Scheduling appointments and follow-ups for patients
- Calling patients to remind them of their appointments
- Using a computer, medical office software, and other technology to keep information organized and up-to-date
- Processing payments from patients
- Assisting patients with filling out forms and answering their questions
- Contacting insurance companies
- Maintaining a working relationship with the medical receptionists at other medical offices or department
- Vital Signs
- EKG, PFT’s
Medical Assistant Externship
Dr. Gunjeet M. Sahni M.D
02.2015 - 05.2015
- Triaged about 20 patients per day and obtained chief complaint, medical histories and medication intake
- Monitored and recorded vital signs for about 20 patients per day and obtained head circumference
- Ensured to take patient’s histories, vital signs, and document in patient chart
- Prepared exam and treatment rooms with necessary instruments and supplies
- Administered immunizations and other injections
- Administered phone in patient prescriptions and document accordingly
Cashier
McDonald's Fast Food Restaurant
06.2014 - 08.2014
- Answered customers' questions, and provide information on menu items
- Tabulated bills using cash registers and received payment by cash, credit or debit cards
- Counted money in cash drawers at the beginning of shifts
Childcare Provider
Self-employed
01.2014 - 03.2014
Education
Medical Assistant Certificate Program -
New Age Training
New York, NY06.2015
Certificate in Early Childhood Education and Training & CPR -
LaGuardia Community College
Long Island City, NY03.2014
High School Diploma - HONORS: Dean's List: Fall 2012
Union City High School
Union City, NJ01.2012
Skills
- Bilingual
- Patient Care
- Customer Service
- Child Care
- Hardworking
- Fast Learner
- Independent
- Team Player
- Organizational Skills
- Lab Testing
- Phlebotomy
- Giving Injections
- Procedures Assistance
- Exams Assistance
- Taking Vital Signs
- Recording Vital Signs
- MS Word
- Excel
- Outlook
- PowerPoint
- Filing Insurance Forms
- Scheduling Appointments
- Patient Follow-up
- Supplies Management
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Clinical documentation
- Electronic medical records
- Insurance verification
- Appointment setting
- Fluent in languages
- Payment collection
- Insurance authorizations
- Epic Program
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Optum
02.2024 - Current
Medical Assistant
Dr. Francisco Munoz, USMA
01.2022 - 02.2024
Medical Assistant Externship
Dr. Gunjeet M. Sahni M.D
02.2015 - 05.2015
Cashier
McDonald's Fast Food Restaurant
06.2014 - 08.2014
Childcare Provider
Self-employed
01.2014 - 03.2014
Medical Assistant Certificate Program -
New Age Training
Certificate in Early Childhood Education and Training & CPR -
LaGuardia Community College
High School Diploma - HONORS: Dean's List: Fall 2012
Union City High School
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