Katherine A. Toll

Seasoned leader at THE PARKER AVERY GROUP with a proven track record in driving revenue growth, contributing $2.4M to the Organizational Change practice. Demonstrates expertise in organizational change facilitation and strategic networking, highlighted by the development of a comprehensive OCM playbook and innovative team engagement initiatives. Recognized for influencing stakeholders and fostering professional growth, adept at transforming challenges into opportunities.

• Association of Training and Development
• Association of Change Management Professionals
• Cosmetic Executive Women's Association

• Business Transformation
• Change Management (certified Prosci Practitioner)
• Leadership Development
• Communications
• Learning & Development
• Customer Experience
• Sales Management
• Store Operations
• Project Management

• Abercrombie & Fitch
• ALDO Group
• Claire's
• Dollar Tree
• Estée Lauder
• H2O Plus
• Home Depot
• Jos. A. Bank
• Lands' End
• Lancôme
• Levi Strauss & Co.
• Lowe's
• Macy's
• NARS
• Nike
• P&G
• Pernod Ricard
• Saks Fifth Avenue
• Serta Simmons Bedding
• ServiceMaster
• Shiseido
• T-Mobile

• The Toll Group, Managing Director, 01/01/01, 12/31/07
• Andersen Consulting, Project Manager, 01/01/99, 12/31/01
• Marshall Field's, Assistant Store Manager / Senior Sales Manager, Cosmetics and Fragrance, 01/01/97, 12/31/99

• The Parker Avery Group, Principal, 01/01/17, Current, Responsible for the overall growth of the Organizational Change practice, which includes building the firm's intellectual property and internal competencies, designing thought leadership and go-to-marketing strategies, as well as delivering business development and utilization goals., Grew the Organizational Change practice in 2023, which contributed an additional $2.4M in project revenues (while exceeding personal business development and utilization goals)., Built a comprehensive Organizational Change Management (OCM) playbook, comprised of four modules which include user guides, templates, and plans to deliver a best-in-class change program to our clients., Piloted an internal 'Change Academy' which certified a Parker Avery cohort in change leadership skills using an interactive curriculum that required participants demonstrate an established level of change leadership expertise., Sought after to speak at industry and client events on the evolution of change management; one of moving from the episodic or transactional model to a more fluid transformational construct., Published thought leadership and participated in webinars and podcasts on behalf of the firm, as well as represented Parker Avery for any external marketing opportunities., Organized and facilitated a monthly internal discussion group focused on a topical business issues (e.g., negotiation/sales skills, diversity and inclusion) leveraging internal and external resources such as project retrospectives, Ted Talks, webinars, podcasts, etc.
• Expert on Time Consulting, Managing Director, 01/01/10, 12/31/17
• Kurt Salmon Associates, Senior Manager, Change Leader | Communication Executive | Learning Advocate, 01/01/07, 12/31/10