- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Crochet and other yarn based crafting
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Music
- Acting and Theater
- Graphic Design
- Crafting and DIY Projects
Katherine Bennett
Bozrah
Summary
Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful work setting.
Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments. Outstanding multitasker with in-depth knowledge of travel planning software.
Overview
1
1
year of professional experience
Work History
Front Desk Worker
CT State Three Rivers Tutoring Center
08.2024 - Current
- Greeted students upon entering, checked them in and referred them to their assigned tutor.
- Answered customer telephone calls promptly and appropriately handled needs.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Enforced policies and procedures to increase efficiency.
Movie Theater Employee
Regal Cinemas
12.2024 - 08.2025
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Scanned patrons' tickets, reported invalid tickets to supervisor and assisted patrons to assigned seats.
- Provided assistance to guests with special needs and helped with seat accommodations.
- Stocked and organized concession supplies to provide customers with food and beverage options.
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
- Enforced theater policies to maintain enjoyable viewing experience for all customers.
- Provided exceptional customer service to promote positive movie-going experience.
- Worked with other staff members for smooth theater operations.
- Checked IDs for age-restricted shows in compliance with regulations.
- Managed multiple tasks simultaneously and completed all assigned duties each shift.
Education
Associate of Arts - Graphic Design
CT State Three Rivers
Norwich05-2027
Associate of Arts - Liberal Arts And Sciences
CT State Three Rivers
Norwich07-2025
High School Diploma -
Norwich Free Academy
Norwich06-2017
Skills
- Scheduling appointments
- Guest relations
- Confidentiality
- Microsoft office
- Automated telephone systems
- Registration processing
- Credit and cash payments
- Safety and security procedures
- Problem-solving skills
- Front office support
- Listening skills
- Guest accommodations
Interests
Timeline
Movie Theater Employee
Regal Cinemas
12.2024 - 08.2025
Front Desk Worker
CT State Three Rivers Tutoring Center
08.2024 - Current
Associate of Arts - Graphic Design
CT State Three Rivers
Associate of Arts - Liberal Arts And Sciences
CT State Three Rivers
High School Diploma -
Norwich Free Academy
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