Elizabeth Mendoza
Houston,TX
Summary
I am a highly experienced Imaging Specialist with over 15 years adept at building relationships with employees and managers to foster a productive work environment.
Overview
17
17
years of professional experience
Work History
Front Desk Worker
Houston Methodist imaging
06.2019 - 01.2023
- Notified patients of copays, checked patients in and out, and managed block appointments.
Senior Customer Service
Bone and Joint Clinic / Houston Methodist
01.2015 - 01.2023
- Worked in the imaging department, answered calls, verified insurance, ran benefits, and obtained authorizations.
Imaging Scheduler
Private Imaging Department
01.2008 - 01.2015
- Scheduled imaging appointments, obtained prior authorizations for injections, and handled patient inquiries.
Imaging Specialist
Humana
01.2006 - 01.2008
- Answered phone calls for pre-authorizations from imaging; familiar with billing and coding.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Sam Houston High School
Houston, TX05.2001
Skills
- Microsoft Office
- Scheduling appointments
- Guest Relations
- Typing Speed
Languages
Spanish and english
Professional Working
Timeline
Front Desk Worker
Houston Methodist imaging
06.2019 - 01.2023
Senior Customer Service
Bone and Joint Clinic / Houston Methodist
01.2015 - 01.2023
Imaging Scheduler
Private Imaging Department
01.2008 - 01.2015
Imaging Specialist
Humana
01.2006 - 01.2008
High School Diploma -
Sam Houston High School
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