Driven Senior Operations Supervisor with proven expertise in project management, team leadership, and process improvement. Skilled in strategic planning and effective communication, ensuring operational efficiency and compliance across diverse teams.
Overview
13
13
years of professional experience
6
6
Certifications
Work History
Operations Supervisor
United States Air Force
Edwards
05.2024 - Current
Oversaw operations for KC-135, KC-46 and C-17 unit guaranteeing safety, legal and mission compliance for 110 aircrew.
Established effective communication channels between all levels of personnel throughout the organization.
Actively participated in strategic planning meetings to ensure successful implementation of initiatives.
Trained new employees on proper job functions and company policies and procedures.
Provided support to other departments as needed to meet organizational goals.
Identified areas of improvement and developed strategies to increase efficiency.
Prepared reports on operational performance metrics and presented them to management team.
Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
Identified opportunities for cost savings through process improvements or resource reallocation.
Monitored work progress to ensure timely completion of tasks according to established deadlines.
Senior Operations Manager
United States Air Force, USAF
Lakenheath
05.2020 - 05.2024
Coordinated logistics for personnel and equipment deployment across various missions.
Organized regular meetings with department heads to review ongoing projects and discuss new initiatives.
Streamlined communication processes between departments to ensure operational alignment.
Collaborated with cross-functional teams to develop process improvements that increased productivity.
Managed training programs for staff on safety protocols and operational procedures.
Implemented process improvements to optimize workflow and reduce delays in operations.
Supervised, assisted and coached other operations managers.
Senior Operations Specialist
United States Air Force, USAF
Fayetteville
04.2016 - 05.2020
Analyzed company's expenditures and developed financial models.
Managed C-130, F-15, and F-35 operations, providing strategic direction for leadership.
Facilitated informed decision-making for various companies through expert guidance.
Directed over 50 Air Force level projects, achieving full completion of complex problem resolutions.
Leveraged advanced technical expertise to devise and apply effective solutions.
Supervised all phases of project execution, prioritizing quality and timely delivery.
Utilized in-depth knowledge to enhance overall project performance and results.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Maintained updated knowledge through continuing education and advanced training. Bringing a creative outlook to leaders for future projects.
Operations Manager
United States Air Force, USAF
Minot
02.2013 - 04.2018
Leveraged strong verbal skills to collaborate with multicultural entities and brief high-level members. Engaged customers in conversations to identify needs and requirements effectively.
Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Facilitated collaboration among cross-functional teams to ensure timely delivery of products and services for B-52 and UH-1N.
Directed or coordinated financial or budget activities to fund operations and maximize investments.
Education
Bachelor of Arts - Sociology
American Military University
Charles Town, WV
04-2020
Associate of Science - Aerospace/Aviation Mangement And Operations
Community College of The Air Force
Montgomery, AL
01-2015
Skills
Project management
Team leadership
Process improvement
Strategic planning
Performance metrics
Logistics coordination
Problem solving
Analytical thinking
Effective communication
Operational planning
Employee development
Data analysis
Cross-functional collaboration
Budgeting and cost control strategies
KPI tracking
Productivity management
Multitasking Abilities
Administrative management
Certification
Advanced Aerospace and Aviation Operations
Accomplishments
Senior Operations Lead for Royal Air Force Base 2021-2022
Affiliations
Volunteer, Big Brother Big Sister various locations (2008-present)
References
References available upon request.
Timeline
Operations Supervisor
United States Air Force
05.2024 - Current
Senior Operations Manager
United States Air Force, USAF
05.2020 - 05.2024
Senior Operations Specialist
United States Air Force, USAF
04.2016 - 05.2020
Operations Manager
United States Air Force, USAF
02.2013 - 04.2018
Bachelor of Arts - Sociology
American Military University
Associate of Science - Aerospace/Aviation Mangement And Operations
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