Katherine Vanscyoc
Valdosta,GA
Summary
Experience in leadership positions in business development, service, buying and sales in both retail and medical environments. Successful by leveraging strong relationship building skills and a broad operational background with a management style of collaboration, empowering and motivation teams to deliver to their potential.
Overview
43
43
years of professional experience
Work History
Optical Sales / Frame Buyer
Wilson Eye Center
Valdosta, Georgia, GA
08.2003 - 11.2024
- Assisted in the selection of frames according to customer's face shape, lifestyle and budget.
- Applied knowledge of frames, lens designs, and materials to assist patients in selection of eyewear.
- Explained complex vision-related terminology to customers in an easy-to-understand way.
- Processed eyeglasses orders and monitored status to verify and notify patients for dispensing.
- Followed-up on patient progress of adapting to dispensed eyewear and performed adjustments and repairs.
- Developed relationships with customers by providing excellent customer service. High patient request rate.
- Developed and implemented frame purchasing strategies to ensure cost-effective acquisition of materials alongside Dr. Steven Wilson.
- Negotiated contracts with vendors to obtain optimal terms and conditions for the organization.
- Maintained accurate records of all purchase orders, invoices and other documents related to procurement activities.
- Planned inventory levels based on forecasted demand and current stock availability.
- Travel to trade shows VEE (New York), SECO (Atlanta), and VEW (Las Vegas), conferences, and seminars to stay abreast of industry trends with Dr. Steven Wilson.
- Performed quarterly inventories to ensure the correct inventory on hand and rectify any shrinkage or overages.
- Maintained inventory and optical retail area to provide safe, clean, organized and inviting environment for patients and practice.
Area Sales Manager
Belk's Department Store
Valdosta, GA
12.1998 - 08.2003
- Responsible for Home, Today's Women's, Shoes and Lingerie Departments with annual sales of 2.3 million
- Led, trained, and mentored a team of sales professionals, enhancing their skills and performance.
- Worked with buying staff to satisfy customers' needs with bridal registries. Making sure that the registry stock was available at the time of the wedding.
- Tracked sales goals and reporting results as necessary to upper management.
- Created merchandising plans based on customer buying habits and trends in the industry.
- Analyzed inventory levels and made adjustments accordingly for maximum profitability.
- Organized displays according to company standards and specifications.
Area Sales Manager
Dillards/Ivey's Department Store
Jacksonville, FL
03.1982 - 08.1998
- Responsible for 40 thousand square feet of women's clothing departments with annual sales of 6 million.
- Interviewing, hiring, training, scheduling and developing of 40 plus employees.
- Performed appraisals and salary administration.
- Monitor areas for potential profit loss
- Supervision of merchandising and sales floor.
- Implementation of corporate programs.
- Worked closely with buying staff to ensure merchandise met needs of local demographics.
- Responsible for direct buying of certain merchandise. (Ivey's)
Education
Some College (No Degree) - Fashion Merchandising
Florida Community College
JacksonvilleSkills
- Sales Experience
- High customer service
- Pricing negotiations
- Presentation
- Verbal and written communication
- Multi-tasking strength
- Forecasting
- Cost controls
References
- Dr. Steven M Wilson (229) 560-7579
- Catherine McIntosh (248) 227-6377
- Stephen Tanner (229) 460-1561
Timeline
Optical Sales / Frame Buyer
Wilson Eye Center
08.2003 - 11.2024
Area Sales Manager
Belk's Department Store
12.1998 - 08.2003
Area Sales Manager
Dillards/Ivey's Department Store
03.1982 - 08.1998
Some College (No Degree) - Fashion Merchandising
Florida Community College
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