Katherine Brooks
Oakland,CA
Overview
5
5
years of professional experience
Work History
Administrative Assistant and Interim FOH Manager
Daytrip
Oakland, CA
02.2023 - Current
- Primary FOH contact for all guest relations.
- Managed RESY, TOAST and all email correspondence.
- Responsible for all event planning.
- Tasked with training new staff members.
FOH Shift Lead
Daytrip
Oakland, CA
02.2023 - Current
- I have worked in all aspects of service, primarily serving, hosting, running, and bussing.
- Responsible for intensive beverage knowledge and the pouring of all drinks/all bar maintenance (polishing, organization etc..)
Back Waiter and Host
Inness Restaurant
Accord, NY
06.2022 - 12.2023
- Welcomed guests with personable attitude and professionalism.
- Communicated with hosts, bussers and kitchen staff to provide excellent service.
- Worked in close collaboration with team members to ensure efficient service.
Restaurant Floor Manager- Trainee
Inness Hospitality
Accord, NY
06.2022 - 11.2022
- Communicated effectively to establish positive relationships with guests and team members.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Supported serving staff, food runners and bussers to keep dining experience efficient for guests.
Lead Editor of Queer Publication
Binghamton Free Press
Binghamton , NY
08.2021 - 06.2022
- Collaborated with writers to develop, strengthen and maintain individual voice and hone unique writing style for Binghamton's only Arts and Culture publication.
- Managed multiple writing and editing assignments in dynamic environment within stated timelines.
- Worked with graphic designers to oversee inclusion of visual elements and oversaw layout design of publication.
Events Production Assistant
Inness Hospitality
Accord, NY
05.2022 - Current
- Maintained close communication with clients and team to ensure event success and managed production phases from concept to execution.
24 Hour Crisis Line Coordinator
Crime Victims Assistance Center
Binghamton , NY
06.2021 - 05.2022
- Coordinated scheduling for 24hr sexual assault crisis line.
- Took multiple overnight crisis line shifts weekly.
Front Desk Receptionist/Administrative Assistant
Crime Victims Assistance Center
Binghamton, NY
06.2021 - 05.2022
- Greeted guests and maintained daily calendars, set appointments with clients and planned events.
Osborne Association Intern
The Osborne Association
Brooklyn, NY
05.2019 - 08.2019
- As a summer criminal justice intern, I worked with incarcerated peoples, and predominantly their children, to assist with reentry projects.
- Fostered relationships with community members and was responsible for positive communication with a variety of different organizations.
Education
Honors Bachelor of Arts - Women, Gender And Sexuality Studies -
SUNY At Binghamton
Binghamton, NY05.2022
Bachelor of Arts - Honors Minor in Photography
SUNY At Binghamton
Binghamton, NY05.2022
Certificate in Rape Crisis Counseling -
Crime Victims Assistance Center
03.2021
Related Experience
Author of Sexual Anthropolgy Publication
Divorcing Gender from Sexuality: An Investigation into Alternatives to Gendered Attraction Propelled by the Expansion of Non-binary and Non-Normative Articulations of Gender
Rosefsky Museum Installation Artist
2022
Exhibition of Installation in relation to issues surrounding food injustice and accessibility.
Mutual Aid Experience
California Peer Support Specialist Counselor
2023-Current
- Certificate in peer support counseling to help aid in the recovery of patients suffering from mental health and/or substance use disorders
Pickup and Distribution Volunteer - Binghamton Food Rescue
June 2020-May 2022
- Coordinated weekly farmers market pickups.
- Developed relationships with local farmers.
Social Media Volunteer - Binghamton Food Rescue
June 2020-May 2022
- Photographed for social media of organization and curated media posts.
Baker - Vestal Food Co-op
2021-2022
Rape Crisis Hotline Volunteer
May 2021-May 2022
References
Stella Denning
Co-owner, Daytrip
(917) 889-1682
Stella@thisisdaytrip.com
Donna Collins
BOH Shift Lead, Daytrip
(510) 693-0702
Donnacollins0420@gmail.com
Jenny Eagelton
Former Beverage Director, Daytrip
(918) 520-0709
Brenda Jolicoeur
Director of Events, Inness Hospitality
+1 (802) 793-2341
Bjolicoeur@ciee.org
Christine Battisti
CEO, Crime Victims Assistance Center
+1 (607) 723-3200
Timeline
Administrative Assistant and Interim FOH Manager
Daytrip
02.2023 - Current
FOH Shift Lead
Daytrip
02.2023 - Current
Back Waiter and Host
Inness Restaurant
06.2022 - 12.2023
Restaurant Floor Manager- Trainee
Inness Hospitality
06.2022 - 11.2022
Events Production Assistant
Inness Hospitality
05.2022 - Current
Lead Editor of Queer Publication
Binghamton Free Press
08.2021 - 06.2022
24 Hour Crisis Line Coordinator
Crime Victims Assistance Center
06.2021 - 05.2022
Front Desk Receptionist/Administrative Assistant
Crime Victims Assistance Center
06.2021 - 05.2022
Osborne Association Intern
The Osborne Association
05.2019 - 08.2019
Honors Bachelor of Arts - Women, Gender And Sexuality Studies -
SUNY At Binghamton
Bachelor of Arts - Honors Minor in Photography
SUNY At Binghamton
Certificate in Rape Crisis Counseling -
Crime Victims Assistance Center
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