Katherine Brown
Neenah,WI
Summary
Dynamic Supervisor with a proven track record at Prime Appearance, excelling in staff management and customer service. Enhanced team productivity through strategic planning and effective training programs. Committed to fostering a culture of excellence, I prioritize attention to detail and conflict resolution to drive organizational success.
Overview
12
12
years of professional experience
Work History
Supervisor
Prime Appearance
Greenville, WI
04.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
Detailer
Camping Wolrd
Oshkosh, WI
06.2023 - 12.2023
- Washed RV's for dealership.
- Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
- Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
- Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
Photographer
Cherry Hill Photo
12.2013 - 12.2024
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Took photos from different angles and perspectives to capture perfect images.
- Developed strong relationships with clients through clear communication and professionalism.
- Planned and prepared for on-location and studio shoots.
- Photographed high-quality images for various print and digital projects.
- Captured stunning images by utilizing various lighting techniques and creative compositions.
Detailer
Kunes Rv
Neenah, WI
08.2022 - 06.2023
- Detailed RV's for dealerships
- Vacuumed interiors of vehicles to remove dirt and debris.
- Collaborated with colleagues to troubleshoot challenging detailing projects, resulting in successful outcomes and satisfied clients.
- Washed cars and trucks daily for auto dealership.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
Office Assistant
Seek Careers and Staffing
Appleton, WI
02.2013 - 09.2016
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
Education
Photography -
Rmcad
DenverSkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Complex Problem-solving
- Strategic planning
- Inventory control
- Staff development
- Staff discipline
- Team building
- Public speaking
- Conflict resolution
- Software experience
- Task delegation
Timeline
Supervisor
Prime Appearance
04.2024 - Current
Detailer
Camping Wolrd
06.2023 - 12.2023
Detailer
Kunes Rv
08.2022 - 06.2023
Photographer
Cherry Hill Photo
12.2013 - 12.2024
Office Assistant
Seek Careers and Staffing
02.2013 - 09.2016
Photography -
Rmcad