Summary

Overview

Work History

Education

Skills

Timeline

KATHERINE CABELLO LIRIANO

Cliffside Park

Summary

WILLING TO LEARN AND WORK AS AC TEAM

Overview

years of professional experience

Work History

Cashier

BIG DADDYS CAR WASH

North Bergen

04.2023 - Current

Money management and accounting
Processed customer transactions efficiently and accurately at busy car wash facility.
Collected payments and provided accurate change.
Greeted customers and answered any questions they had about the store's products and services.
Monitored inventory levels of supplies used at the cashier station regularly.
Handled cash, credit, and digital payments while ensuring secure transactions.
Collaborated with team members to streamline service flow during peak hours.
Answered customer questions and provided store information.
Managed customer feedback and communicated issues to management promptly.

Customer Service Representative

HOUSE OF STYLE

West New York

01.2021 - 12.2022

Assisted customers in selecting fashion products to meet their needs.
Resolved customer complaints promptly and professionally to ensure satisfaction.
Provided excellent customer service to resolve customer complaints in a timely manner.

Customer Service Manager

HACKENSACK BEUTY

Hackensack

01.2018 - 12.2020

Managed daily operations of customer service team to enhance client satisfaction.
Developed training programs to improve staff performance and service delivery.
Utilized CRM systems to track interactions and optimize customer relationships.
Developed and implemented strategies for providing excellent customer service experience.
Implemented quality control measures to uphold company standards.
Created and managed budgets for travel, training, and team-building activities.

Receiving Associate

BARNEYS 2

Bloomfield

01.2016 - 01.2018

Received and inspected incoming merchandise for quality assurance.
Organized stockroom efficiently for easy access and inventory management.
Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
Compared and verified identifying information of outgoing shipments.
Investigated inventory discrepancies to maintain recordkeeping validity.
Provided assistance in loading customer orders onto delivery trucks for shipment.