Katherine Cechini
Knoxville,United States
Overview
4
4
years of professional experience
Work History
Dog Daycare Supervisor
Royal Bark Social Club
Knoxville, TN
08.2022 - Current
- Cared for pets during owners' absences.
- Reviewed pet records from daily visits and appointments, entering important data into system.
- Maintained clean and orderly play yards, kennels and cages.
- Prepared food to meet needs of animals under care with appropriate meals.
- Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
- Administered medications to animals.
- Delegated tasks to employees and monitored activities and task completion.
- Resolved customer complaints and reported issues to senior management.
- Completed opening and closing duties to facilitate business operations.
- Coached and trained employees and managed daily work assignments to enhance operations.
- Managed schedules, accepted time off requests and maintained coverage for shifts.
Server
Red Lobster
Knoxville, TN
02.2023 - 12.2023
- Took orders from customers accurately and in a timely manner.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Provided excellent customer service to ensure satisfaction.
Sales Associate
Lowes Home Improvement
Knoxville, TN
01.2020 - 03.2022
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Answered product questions with up-to-date knowledge of sales and promotions.
Server
Olive Garden
Knoxville, TN
04.2020 - 06.2021
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Provided exceptional service to high volume of daily customers.
Education
Chemistry
Cleveland State Community College
Cleveland, TN05.2020
Fulton High School
Knoxville, TN05.2018
Chemistry
The University of Tennessee - Knoxville
Knoxville, TNTimeline
Server
Red Lobster
02.2023 - 12.2023
Dog Daycare Supervisor
Royal Bark Social Club
08.2022 - Current
Server
Olive Garden
04.2020 - 06.2021
Sales Associate
Lowes Home Improvement
01.2020 - 03.2022
Chemistry
Cleveland State Community College
Fulton High School
Chemistry
The University of Tennessee - Knoxville