Overview
Work History
Education
Timeline
Generic

Katherine Cechini

Knoxville,United States

Overview

4
4
years of professional experience

Work History

Dog Daycare Supervisor

Royal Bark Social Club
Knoxville, TN
08.2022 - Current
  • Cared for pets during owners' absences.
  • Reviewed pet records from daily visits and appointments, entering important data into system.
  • Maintained clean and orderly play yards, kennels and cages.
  • Prepared food to meet needs of animals under care with appropriate meals.
  • Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
  • Administered medications to animals.
  • Delegated tasks to employees and monitored activities and task completion.
  • Resolved customer complaints and reported issues to senior management.
  • Completed opening and closing duties to facilitate business operations.
  • Coached and trained employees and managed daily work assignments to enhance operations.
  • Managed schedules, accepted time off requests and maintained coverage for shifts.

Server

Red Lobster
Knoxville, TN
02.2023 - 12.2023
  • Took orders from customers accurately and in a timely manner.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Delivered food orders promptly and courteously.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Provided excellent customer service to ensure satisfaction.

Sales Associate

Lowes Home Improvement
Knoxville, TN
01.2020 - 03.2022
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Answered product questions with up-to-date knowledge of sales and promotions.

Server

Olive Garden
Knoxville, TN
04.2020 - 06.2021
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Provided exceptional service to high volume of daily customers.

Education

Chemistry

Cleveland State Community College
Cleveland, TN
05.2020

Fulton High School
Knoxville, TN
05.2018

Chemistry

The University of Tennessee - Knoxville
Knoxville, TN

Timeline

Server

Red Lobster
02.2023 - 12.2023

Dog Daycare Supervisor

Royal Bark Social Club
08.2022 - Current

Server

Olive Garden
04.2020 - 06.2021

Sales Associate

Lowes Home Improvement
01.2020 - 03.2022

Chemistry

Cleveland State Community College

Fulton High School

Chemistry

The University of Tennessee - Knoxville

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Katherine Cechini