Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katherine Chapman

Bay Village,OH

Summary

Motivated and detail-oriented individual with a background in the hospitality industry. I'm eager to apply transferable skills in customer service, sales, and inventory management to a Retail Associate position at your company.

Overview

35
35
years of professional experience
2001
2001
years of post-secondary education

Work History

Bartender/Bar manager

O'Donnell's Pub
Lakewood, OH
09.2004 - Current
  • Prepared and served a variety of cocktails and beverages to customers.
  • Managed bar inventory and restocked supplies as needed.
  • Provided excellent customer service by engaging with patrons and ensuring satisfaction.

Instacart Shopper

Instacart
Cleveland, OH
05.2024 - 02.2025
  • Selected items from customer orders with attention to detail.
  • Communicated with customers to clarify order preferences and substitutions.
  • Operated mobile apps for efficient shopping and delivery tracking.

Service Industry

Various establishments
Lakewood, OH
09.1990 - 08.2004
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

Associate of Arts - Psychology

Cuyahoga Community College
Parma, OH
06.2000 - 01.2008

Lakewood High School
Lakewood , OH

Skills

  • Strong organizational skills
  • Creative problem solver
  • Excellent communication skills
  • Strong customer relationships
  • Familiar with POS systems
  • Excellent at multitasking
  • Self motivated
  • Courteous demeanor
  • Goes above and beyond

Timeline

Instacart Shopper

Instacart
05.2024 - 02.2025

Bartender/Bar manager

O'Donnell's Pub
09.2004 - Current

Associate of Arts - Psychology

Cuyahoga Community College
06.2000 - 01.2008

Service Industry

Various establishments
09.1990 - 08.2004

Lakewood High School
Katherine Chapman