Katherine Chapman
Bay Village,OH
Summary
Motivated and detail-oriented individual with a background in the hospitality industry. I'm eager to apply transferable skills in customer service, sales, and inventory management to a Retail Associate position at your company.
Overview
35
35
years of professional experience
2001
2001
years of post-secondary education
Work History
Bartender/Bar manager
O'Donnell's Pub
Lakewood, OH
09.2004 - Current
- Prepared and served a variety of cocktails and beverages to customers.
- Managed bar inventory and restocked supplies as needed.
- Provided excellent customer service by engaging with patrons and ensuring satisfaction.
Instacart Shopper
Instacart
Cleveland, OH
05.2024 - 02.2025
- Selected items from customer orders with attention to detail.
- Communicated with customers to clarify order preferences and substitutions.
- Operated mobile apps for efficient shopping and delivery tracking.
Service Industry
Various establishments
Lakewood, OH
09.1990 - 08.2004
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Associate of Arts - Psychology
Cuyahoga Community College
Parma, OH 06.2000 - 01.2008
Lakewood High School
Lakewood , OHSkills
- Strong organizational skills
- Creative problem solver
- Excellent communication skills
- Strong customer relationships
- Familiar with POS systems
- Excellent at multitasking
- Self motivated
- Courteous demeanor
- Goes above and beyond
Timeline
Instacart Shopper
Instacart
05.2024 - 02.2025
Bartender/Bar manager
O'Donnell's Pub
09.2004 - Current
Associate of Arts - Psychology
Cuyahoga Community College
06.2000 - 01.2008
Service Industry
Various establishments
09.1990 - 08.2004
Lakewood High School