Gina Fraumeni
Stoughton,MA
Summary
Hardworking Bartender with experience in high volume casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
27
27
years of professional experience
Work History
Bartender/Bar Manager
The Fat Cat Restaurant
10.2007 - 01.2024
- Oversaw day to day operations while maintaining proper procedures
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies
- Addressed and resolved customer concerns and complaints in a friendly and efficient manner
- Effectively build and prepare cocktails based on specific recipes to ensure quality
- 16 years of food handling and cocktail preparation ensuring accurate, friendly and prompt service
- Efficient knowledge of TOAST p.o.s
- Strives in fast-paced environment and works well under pressure
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Enhanced team productivity through effective scheduling and task delegation.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Accounting Manager
Ahern Communications Corp.
Quincy, MA
08.1996 - 03.2013
- Responsible for all aspects of the accounting office, including Accounts Payable, Accounts Receivable, Purchase Orders and monthly preparations of Income Statements and Balance Sheets
- Oversaw proper input of all receivables, payables, and past due collections
- Made timely payments to vendors to ensure accounts were always current and up to date
- Responsible for recording of customer payments including credit card payments and payments received by cash or checks
- Managed journal entries, collection efforts, reconciliations, and payroll processing.
- Managed monthly banking reconciliations and monthly balance sheet statements and income statements while preparing month end closings
- Managed relationships with external vendors, ensuring timely payments and accurate recording of expenses.
- Reduced discrepancies in financial data with thorough account reconciliations and adjustments.
- Managed successful audits by collaborating effectively with internal and external auditors.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Collaborated with other departments to achieve accurate and prompt financial reporting.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Enhanced financial accuracy by implementing streamlined accounting processes and procedures.
- Led a team of accounting professionals in achieving department goals while fostering a positive work environment.
- Optimized cash flow management through careful analysis of accounts receivable, accounts payable, inventory levels, and working capital requirements.
- Utilized financial software to prepare consolidated financial statements.
Education
High school diploma -
Norwood High School
Norwood, MA06.1993
Skills
- Bartending
- Customer service
- Time management
- POS
- Cash handling
- Quality control
- Restaurant experience
- Bar management
- Food service
- Hospitality
- Organizational skills
- Leadership
- Casual dining experience
- Communication skills
- Accounts payable
- Accounts receivable
- Account reconciliation
- Cocktail experience
- Wine knowledge
- Accounting
- Data entry
- General ledger accounting
- Accounting software
- Office management
- General ledger reconciliation
- Restaurant management
- Microsoft Office
- Analysis skills
- GAAP
- Microsoft Word
- Microsoft Outlook
- 10 key typing
- Serving
- Strong multitasking
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Outgoing Personality
- Cleanliness and hygiene
- Organizational ability
- Responsible Alcohol Service
- Menu Memorization
- Service-oriented mindset
- New Hire Training
- Drink Preparation Techniques
- Bar Equipment Familiarity
- Changing beer kegs
- Fast Learner
- Drink Preparation
Timeline
Bartender/Bar Manager
The Fat Cat Restaurant
10.2007 - 01.2024
Accounting Manager
Ahern Communications Corp.
08.1996 - 03.2013
High school diploma -
Norwood High School