Detail-oriented team player with strong organizational and social skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender/Bar Manager
Village Burger Bar
03.2022 - 05.2024
Open/setup bar and restaurant
Pull and count all drawers/safe and entered numbers into computer spreadsheet
Placed liquor/beer and wine orders according to determination of what bar needs
Intercepted incoming liquor/beer and wine deliveries, making sure all items are accounted for
Oversee bar area throughout shifts
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
Greeted guests with positive and helpful attitude at all times
Provided guests with drink suggestions and menu information
Conducted closing duties such as cleaning, stocking and closing out POS systems
Counted drawers and entered numbers into computer system for daily cash sales report.
Kept bar presentable and well-stocked to meet customer needs
Followed alcohol awareness procedures for preventing excessive guest intoxication
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol
Package Handler
Amazon Warehouse
05.2020 - 03.2022
Reported to warehouse and maintained work station for 12+ hours daily
Managed conveyor belt station, quickly pack and label items
Collected faulted packages as weight machine prompted, to be corrected
Ensured products met quality requirements
Used label scanner to read product barcodes
Alerted supervisors and coworkers of hazards and other issues for quick resolutions
Removed jams and unblocked conveyor system to maintain flow of goods
Followed safety regulations to maintain safe work environment
Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses
Verified documentation and condition of freight to assure quality standards were achieved
Maintained clean, orderly work environment free of hazards
Helped train new employees in safe practices and warehouse procedures
Hostess
Houlihan's Restaurants Inc
08.2019 - 05.2020
Handled waitlist and scheduled reservations into computer system
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience
Came up with server table sections according to skill level and experience with serving
Handled incoming phone calls and handled pick up orders as well as walk-in to-go orders
Maintained and cleaned host desk area, made sure all iPads were being charged for next business day.
Supported servers, food runners, and bussers with keeping dining area ready for every guest
Answered customer questions about hours, seating, and menu information
Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service
Rearranged tables and chairs for large parties and retrieved high chairs for children
Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations
Education
2nd Year College in Nursing -
Dallas County Community College District
Dallas, TX
09.2024
High School Diploma -
Garland High School
Garland, TX
06.2019
Skills
Bartending
Cash Register Operation
Ordering bar supplies
Liquor, beer, and wine knowledge
Upselling
Catering
Customer Service
Retail Sales
Serving Experience
Payment Processing
Menu Memorization
Beverage Preparation
Food Running
Certification
TABC Certification
Food Handler Certification
Timeline
Bartender/Bar Manager
Village Burger Bar
03.2022 - 05.2024
Package Handler
Amazon Warehouse
05.2020 - 03.2022
Hostess
Houlihan's Restaurants Inc
08.2019 - 05.2020
2nd Year College in Nursing -
Dallas County Community College District
High School Diploma -
Garland High School
TABC Certification
Food Handler Certification
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