Katherine Chick
Graham,NC
Summary
Well-organized, dependable employee who strives to learn new things and perform at her highest capability. Dedicated to give the best customer service through a personable and energetic personality. Exceptional skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.
Overview
9
9
years of professional experience
Work History
Server / Cashier
Luigis Pizza Restaurant
Graham, NC
11.2021 - 12.2022
- Operated cash register for cash and credit card sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Bussed and reset tables to keep dining room clean and neat.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently.
- Cultivated warm relationships with regular customers.
- Completed closing duties such as sweeping, mopping, restocking.
Baker /Team Member
T. Distefnaos Bakery
Mebane, NC
01.2015 - 01.2021
- Kept work areas clean, organized and safe.
- Trained new team members by relaying information on company procedures and safety requirements.
- Sought out ways to go above and beyond job requirements.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
- Cleaned and maintained kitchen equipment and oven.
- Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer.
- Iced and airbrushed cakes and other pastries for customized orders.
Certified Nursing Assistant
Homeplace Of Burlington
Burlington, NC
01.2017 - 01.2019
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Team Member
Bojangles' Famous Chicken 'n Biscuits
Graham, NC
01.2014 - 01.2017
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Accurately operated cash register to process customer payments.
Bartender
Smokeys
Burlington, NC
12.2022 - 2024
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Consulted with managers to organize special events and promotions.
- Built relationships with customers and co-workers.
- Designed specialty shots and mixed drinks to increase profits.
Receptionist
Stoney Creek Pet Lodge And Rehab Center
Graham, NC
10.2020 - 2023
- Greeted visitors and clients professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat.
- Confirmed appointments, communicated with clients and updated client records.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Ran credit cards through payment systems
Education
High School Diploma -
Southern Alamance High School
Graham, NC06.2015
Skills
- Customer and Client Relations
- Verbal and Written Communication
- Performance Improvement
- Familiar with Authorize and Cornerstone
- Organization and Efficiency
- Communication Skills
Baking, Drawing / Painting
I typically decorate windows and also enjoy decorating cookies, cakes and cupcakes. I sell different edible arrangements and sweet boxes.
Timeline
Bartender
Smokeys
12.2022 - 2024
Server / Cashier
Luigis Pizza Restaurant
11.2021 - 12.2022
Receptionist
Stoney Creek Pet Lodge And Rehab Center
10.2020 - 2023
Certified Nursing Assistant
Homeplace Of Burlington
01.2017 - 01.2019
Baker /Team Member
T. Distefnaos Bakery
01.2015 - 01.2021
Team Member
Bojangles' Famous Chicken 'n Biscuits
01.2014 - 01.2017
High School Diploma -
Southern Alamance High School