Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Sales Representative
McLeod autosales
Killeen
05.2025 - 10.2025
Engaged customers to understand their automotive needs and preferences.
Demonstrated vehicle features and benefits to potential buyers effectively.
Assisted in maintaining a clean and organized sales area for optimal presentation.
Account Manager
Third Coast Auto Group
Austin
04.2022 - 04.2025
Managed client relationships to ensure satisfaction and retention.
Developed personalized solutions based on client needs and preferences.
Managed multiple accounts simultaneously while meeting deadlines.
Provided training and guidance to new Account Managers.
Medical Assistant
Dr. Ernesto Malave
Killeen
06.2020 - 03.2022
Assisted in patient examinations and procedures under physician supervision.
Managed patient scheduling and appointment confirmations efficiently.
Prepared examination rooms and ensured cleanliness before patient visits.
Manager on Duty
DD’s discount
Killeen
05.2017 - 08.2019
Supervised daily operations to ensure efficient store functionality.
Trained and mentored staff on customer service best practices.
Managed inventory levels and organized stockroom for optimal flow.
Collections Agent
GC Services
Copperas Cove
05.2015 - 10.2017
Managed customer accounts to ensure timely payments and resolution of disputes.
Communicated effectively with clients to negotiate payment plans and settlements.
Utilized collection software to track account statuses and document interactions.
Education
Medical Assistance -
Training Center of Central Texas
Harker Heights, TX
11.2019 - 06.2020
Skills
Customer relationship management
Sales presentations
Product knowledge
Account management
Languages
Spanish
Native/ Bilingual
Certification
EKG technician. Phlebotomist technician. Medical administrator. Certified medical assistant