Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2027
2027
years of professional experience
Work History
Owner
Cohen's Rentals
Goldsboro, North Carolina
05.1990 - Current
Developed marketing strategies that attracted new tenants effectively.
Facilitate leasing decisions by conducting property viewings for prospective tenants.
Manage daily operations of rental property, including staff training and support.
Resolve tenant issues and disputes to foster positive relationships.
Deliver superior customer service to strengthen client connections.
Team Lead
Target
Goldsboro, North Carolina
2007 - 03.2017
Led team members to ensure timely task completion and uphold service standards.
Supervised daily operations to enforce compliance with company policies and improve accountability.
Trained team members on customer service best practices and store procedures.
Resolved escalated customer complaints efficiently to enhance overall satisfaction.
Handled customer inquiries and complaints, ensuring a consistently positive shopping experience.
Monitored team progress and enforced deadlines to achieve operational goals.
Coordinated feedback collection from customers to drive service improvements.
Maintained up-to-date knowledge of company products and services for effective assistance.