Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katherine Cohen

Goldsboro,NC

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2027
2027
years of professional experience

Work History

Owner

Cohen's Rentals
Goldsboro, North Carolina
05.1990 - Current
  • Developed marketing strategies that attracted new tenants effectively.
  • Facilitate leasing decisions by conducting property viewings for prospective tenants.
  • Manage daily operations of rental property, including staff training and support.
  • Resolve tenant issues and disputes to foster positive relationships.
  • Deliver superior customer service to strengthen client connections.

Team Lead

Target
Goldsboro, North Carolina
2007 - 03.2017
  • Led team members to ensure timely task completion and uphold service standards.
  • Supervised daily operations to enforce compliance with company policies and improve accountability.
  • Trained team members on customer service best practices and store procedures.
  • Resolved escalated customer complaints efficiently to enhance overall satisfaction.
  • Handled customer inquiries and complaints, ensuring a consistently positive shopping experience.
  • Monitored team progress and enforced deadlines to achieve operational goals.
  • Coordinated feedback collection from customers to drive service improvements.
  • Maintained up-to-date knowledge of company products and services for effective assistance.

Education

High School Diploma -

Oceanside High School
Oceanside, CA
06-1979

Skills

  • Customer service
  • Marketing strategies
  • Property management
  • Financial record keeping

Timeline

Owner

Cohen's Rentals
05.1990 - Current

Team Lead

Target
2007 - 03.2017

High School Diploma -

Oceanside High School
Katherine Cohen