Katherine Crow
Woodstock,GA
Summary
Business development representative with a proven record of driving sales growth at Rick Case Hyundai through effective lead generation and relationship management. Expertise in CRM software enhances client communication and sales performance. Demonstrated ability to foster long-term customer loyalty and achieve measurable results.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Business Development Representative
Rick Case Hyundai
Roswell, GA
11.2025 - Current
- Generated [placeholder for percentage]% increase in sales revenue by identifying and pursuing new business opportunities in targeted markets
- Built and maintained robust pipeline of qualified leads through proactive prospecting, cold calling, and networking efforts, enhancing sales team efficiency
- Conducted lead calls with automotive experts to identify and generate new business opportunities
- Scheduled customer appointments with sales team to enable follow-up and secure sales
- Cultivated strong customer relationships to secure repeat business and generate referrals, contributing to long-term client loyalty
- Utilized CRM software to track leads and manage follow-up communications effectively
- Collaborated with sales and service teams to ensure seamless customer experience
Business Development Representative
Cashway Funding
Woodstock, GA
10.2024 - 08.2025
- Engaged cold and warm leads to generate new business opportunities
- Consistently met outreach targets, supporting team goals
- Partnered with trucking companies to facilitate enrollment in factoring services
- Oversaw sales process and coordinated onboarding for new clients
- Documented client interactions and tracked sales progress for effective follow-up
Assistant Manager
Lacoste
Woodstock, GA
09.2023 - 10.2024
- Led team to exceed monthly sales goals by fostering strong customer engagement and providing focused leadership
- Trained new associates, enhancing their performance and facilitating smoother team integration
- Resolved customer issues promptly, significantly enhancing overall customer satisfaction
- Created engaging visual presentations and store displays to attract customers and promote products effectively
- Confidently set up new stores and established sales targets
Assistant Manager
Duluth Trading Company
Kennesaw, GA
04.2022 - 09.2023
- Guided customers in sales and product selection, improving overall shopping satisfaction
- Managed inventory and organized stock to enhance store operations
- Facilitated smooth operations by ensuring timely task completion.
- Conducted interviews and trained new team members to improve onboarding experience
BDC Representative
Camping World and RV Sales
Woodstock, GA
04.2021 - 04.2022
- Engaged leads and followed up with potential customers to drive interest
- Coordinated appointments with product specialists to enhance client connections
- Documented customer interactions and appointments to ensure accurate follow-up
- Earned commission on appointments shown and sold
Business Development Agent
Shottenkirk Chrysler Dodge Jeep Ram
Canton, GA
12.2019 - 03.2021
- Managed Eleads leads to increase customer engagement and satisfaction
- Scheduled appointments for sales team to streamline deal closures
- Maintained organized records of customer interactions and appointments to support effective follow-ups
Appointment Setter
Ganz, LLC
Woodstock, GA
10.2017 - 12.2019
- Scheduled appointments for territory managers to enhance sales efficiency
- Collaborated weekly with five sales representatives to improve sales strategies
- Communicated weekly with each representative to define and prioritize key focus areas
- Maintained clear, consistent communication to align support with sales objectives
Education
High School Diploma - Upper secondary education
Gulf Breeze High School
Gulf Breeze, FL05-1987
Associate of Arts - Upper secondary education
Pensacola Junior College
Pensacola, FLSkills
- Sales lead qualification
- Deal closing and negotiation
- Sales pipeline management
- Customer relationship management
- Objection handling techniques
- Client interaction and phone communication
- Customer support and service
- Lead generation techniques
- Digital marketing strategies
- Automotive e-commerce
- Sales performance
- Retail sales and direct sales strategies
- Salesforce and CRM software
- Data analysis tools
- Training and coaching
- Networking skills
- Team leadership and supervision
Certification
Driver's License
Languages
English, Expert
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Business Development Representative
Rick Case Hyundai
11.2025 - Current
Business Development Representative
Cashway Funding
10.2024 - 08.2025
Assistant Manager
Lacoste
09.2023 - 10.2024
Assistant Manager
Duluth Trading Company
04.2022 - 09.2023
BDC Representative
Camping World and RV Sales
04.2021 - 04.2022
Business Development Agent
Shottenkirk Chrysler Dodge Jeep Ram
12.2019 - 03.2021
Appointment Setter
Ganz, LLC
10.2017 - 12.2019
High School Diploma - Upper secondary education
Gulf Breeze High School
Associate of Arts - Upper secondary education
Pensacola Junior College