Katherine Dempsey
Bridgeport,Connecticut
Overview
4
4
years of professional experience
Work History
Office Assistant
Sacred Heart University Student Life Office
Fairfield, CT
01.2024 - Current
- Answered telephones, directed calls, and took messages.
- Greeted visitors in a professional manner and provided assistance when necessary.
Front Desk Manager
Cutting Edge Ice Academy
Elmwood Park, NJ
05.2023 - Current
- Managed guest check-in and check-out procedures, reservations, and payments.
- Evaluated employee performance and identified opportunities for improvement.
- Managed and executed social media strategy, coordinating posting, and engagement efforts.
- Demonstrated strong problem-solving skills, resolving issues efficiently & effectively, and implemented new employee procedures.
Server
Red's Pub
Fairfield, CT
01.2023 - 12.2023
- Checked identification to verify if guests meet the minimum age.
- Ensured that all orders were correct before leaving the kitchen area.
- Assisted bartenders.
Server
Carvel Ice Cream
Clifton, NJ
05.2021 - 06.2022
- Greeted customers, and served items
- Trained new employees
- Managed key holder responsibilities such as opening and closing the store, and setting alarms.
Education
Bachelor of Science - Psychology
Sacred Heart University
Fairfield, CT12-2025
Skills
- Customer service
- Strong interpersonal skills
- Problem resolution
- Employee training
- Office management
- Verbal and written communication
- Time management
- Research proficiency
- Social media
Affiliations
- Psychology Club | Vice President (2024-Present)
Timeline
Office Assistant
Sacred Heart University Student Life Office
01.2024 - Current
Front Desk Manager
Cutting Edge Ice Academy
05.2023 - Current
Server
Red's Pub
01.2023 - 12.2023
Server
Carvel Ice Cream
05.2021 - 06.2022
Bachelor of Science - Psychology
Sacred Heart University