Katherine Do

Kravings Fruit Bar

07.2023 - 01.2024

Assisted in maintaining inventory levels, ensuring availability of popular items during peak hours.
Collaborated with team members to provide exceptional service and maintain a clean, welcoming environment for patrons.
Handled cash transactions accurately, minimizing discrepancies and safeguarding company assets.
Effectively managed customer complaints, resolving issues promptly and professionally.
Conducted routine equipment maintenance checks to reduce downtime and extend lifespan of machinery.
Contributed to overall sales growth by upselling menu items and promoting special offers.
Maintained high levels of cleanliness throughout the work area, adhering to sanitation regulations and guidelines.
Supported team members during busy periods by multitasking effectively between cashier duties and other station responsibilities as needed.
Utilized product knowledge of foods and beverages to make suggestions to customers.
Operated and sanitized kitchen and food preparation equipment.
Provided correct change to customers while following cash handling policies and procedures.
Handled cash with high accuracy and took care to check bills for fraud.
Learned duties for various positions and provided backup at key times.
Responded promptly to requests for assistance, spills and customer inquiries.

Summary