Katherine Dorman
Liberty,NY
Summary
Adept at managing high-volume service at establishments like Cabernet Frank’s, I excel in customer service and beverage preparation, ensuring top-notch experiences. My ability to multitask and maintain cleanliness, coupled with a knack for building loyal clienteles, underscores my commitment to excellence in fast-paced environments.
Overview
2025
2025
years of professional experience
Work History
Bartender
Cabernet Franks
Parksville, NY
07.2023 - 01.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Home Health Aide
Quality Family Care
Liberty, NY
01.2020 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Bartender
Kel’s on The Lake
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
Office Manager
East Flushing Chiropractic
Flushing, NY
07.2015 - 01.2022
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
Education
Human Services - Psychology
John Tyler Community College
Chester, VA06.2012
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Cleanliness and hygiene
- Responsible alcohol service
- Payment processing
- Handling difficult customers
- Cash register operation
- Beverage preparation
- Bar restocking
Timeline
Bartender
Cabernet Franks
07.2023 - 01.2025
Home Health Aide
Quality Family Care
01.2020 - Current
Office Manager
East Flushing Chiropractic
07.2015 - 01.2022
Bartender
Kel’s on The Lake
Human Services - Psychology
John Tyler Community College