Katherine Evans
Seattle,WA
Summary
Resourceful Hospitality Professional experienced in mixology, customer service, and inventory management. Achieved high productivity and efficiency through effective teamwork and communication skills, ensuring exceptional guest experiences. Focused on maintaining organized and well-stocked bar environments to meet customer demands.
Overview
2
2
years of post-secondary education
19
19
years of professional experience
Work History
Bartender, Server
Maveric Gaming inc.
Kirkland, Washington
04.2023 - Current
- Served food and beverages to guests in a fast-paced environment.
- Prepared and mixed drinks according to standard recipes and customer preferences.
- Maintained cleanliness of the bar area and dining space throughout shifts.
- Coordinated communication with management to streamline operations.
- Help each and every customer with the best of my abilities, to ensure each one had a fun safe time, and will be a returning customers.
- Guided customers in making menu selections and offered tailored recommendations.
- Processed transactions accurately using point-of-sale systems efficiently.
- Collaborated with kitchen staff to ensure timely service and order accuracy.
- Interacted with guests to foster a welcoming atmosphere and improve overall experience.
- Effectively multitasked within fast-paced environment.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Monitored bar inventory and promptly restocked low items before depletion.
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Arranged bottles and glasses behind bar to make attractive displays.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Neatly sliced and pitted fruit for garnishing drinks.
- Studied industry trends to inform planning of bar menu and development of new drink recipes.
Demolitionist
Northwest professional builders
Woodinville, USA
01.2017 - Current
- Acquired extensive knowledge through diverse job experiences relevant to demolition.
- Maintained a clean and organized jobsite to promote safety and efficiency.
- I ensured the safety of myself and coworkers.
- I followed all state and federal laws.
- This job has also taught me patience, empathy, team building, leadership, problem solving and knowing of how things work.
- I loved that I was paving the way for future women.
- Managed team schedules to ensure timely submission of hours worked.
- I also followed direction and my tasks were done on time.
General Manager
ClearWater Steakhouse and Saloon
E. Wenatchee, USA
03.2007 - 10.2017
- As GM, I did cost vs control, with inventories of both liquor and food, did all ordering of food and liquor.
- Scheduled staff shifts and events to ensure optimal coverage and service delivery., organized events such as murder mystery dinners, live music, D.J’s and a variety of private parties along with holiday and sports events.
- Fostered positive relationships with vendors to facilitate smooth operations and timely deliveries. with all vendors such as FSA, Sysco, Columbia, Odom and so forth.
- Completed end-of-month financial reconciliations., balancing all bank accounts, weighing pull tabs, filing and when given the opportunity I would clean and organize my office.
- Obtained essential items through store trips., plus all hiring and firing of staff.
- Performed store runs to procure inventory. and managed the hiring and firing of staff.
- I also on the pos would print out everyone’s time, check for any errors, to make sure the employee was paid for the actual hours worked, and the company wasn’t paying for things they don’t need to, like someone whom may have forgotten to clock out.
- Submitted employee hours for payroll processing., and payday I would sign all checks and hand them out.
- Processed employee hours for payroll, ensuring accurate distribution of checks to maintain financial integrity and employee satisfaction.
- Maintained staff organization and focus to improve operational efficiency and service quality..
- Utilized problem-solving skills to address challenges promptly and maintain service standards..
- If someone is stealing liquor by overpouring, not ringing everything up and padding tip jars, giving product away. It adds up and can be someone’s raise, a bill paid etc.…
- I attended various classes at Sysco, and WVC and I also got to enjoy food shows.
Education
Other - CNA
Emily Griffith school of Opportunity
Denver, CoHigh School Diploma - Diploma
EHS
E. Wenatchee 06.1993 - 06.1995
Skills
- Beverage preparation
- POS system operation
- Menu knowledge
- Customer Service
- Retail
- General management
- Management
- Commercial cleaning
- Customer service
Timeline
Bartender, Server
Maveric Gaming inc.
04.2023 - Current
Demolitionist
Northwest professional builders
01.2017 - Current
General Manager
ClearWater Steakhouse and Saloon
03.2007 - 10.2017
High School Diploma - Diploma
EHS
06.1993 - 06.1995
Other - CNA
Emily Griffith school of Opportunity