Raygen Metcalf
Las Vegas,NV
Summary
Well-rounded bartender and server committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable completing priorities and side tasks. Skilled in serving specialty cocktails and adding inspiration to new menus.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Bartender, Server
Laurel Golf Club
Billings, MT
04.2026 - Current
- Prepared and served a variety of beverages to club members and guests.
- Maintained cleanliness and organization of the bar area throughout service hours.
- Monitored stock levels regularly to prevent shortages and ensure product availability. and restocked supplies as needed to ensure availability.
- Provided excellent customer service by engaging with patrons and addressing concerns.
- Processed payments accurately and efficiently with POS system.
- Trained new bartenders on drink preparation and upselling techniques.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Provided drink suggestions to customers based on their preferences.
- Effectively multitasked within fast-paced environment.
Bartender, Server
Montana Club
Billings, MT
11.2024 - Current
- Provided excellent customer service by engaging with patrons and addressing concerns.
- Ensured compliance with health and safety regulations during food and beverage service.
- Performed opening and closing duties including restocking supplies.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
Bartender, Cocktail Waitress
Fenways Sports Bar and Casino
Billings, MT
08.2025 - 01.2026
- Crafted customized cocktails based on customer preferences and seasonal ingredients.
- Trained new bartenders on drink preparation and customer interaction techniques.
- Handled cash transactions accurately, managing tips and closing out tabs effectively.
- Developed good working relationships with fellow employees through effective communication.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Bartender, Server
Briarwood Country Club
Billings, MT
06.2022 - 09.2025
- Prepared and served a variety of beverages to club members and guests.
- Maintained clean and organized bar area for efficient service.
- Assisted in inventory management and ordering of bar supplies.
- Trained new bartenders on club protocols and beverage preparation techniques.
- Developed creative drink recipes to promote seasonal specials at the club.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Casino Attendant, Cocktail Waitress
Magic City Casino
Billings, Montana
01.2022 - 10.2023
- Provided excellent customer service to enhance guest experiences at gaming machines.
- Monitored gaming activities to ensure compliance with casino policies and regulations.
- Maintained cleanliness and organization of gaming areas for optimal guest comfort.
- Maintained a friendly, composed demeanor in high volume settings while also recognizing unusual situations and following safety protocols.
- Handled cash transactions accurately during gaming and ticket redemption processes.
Education
Billings West High School
Billings, MontanaSkills
- Customer engagement
- POS operation
- Cash handling
- Beverage preparation
- Menu knowledge
- Effective communication
- Adaptability under pressure
- Alcohol awareness
- Highly reliable
- Outgoing personality
- Proficient in mixology
Certification
- CPO(Certified pool operator) Certification 11/2024-11/2029
- TIPS Montana 08/2025-08/2028
- Food Handlers Card 08/2025-08/2028
References
References available upon request.
Timeline
Bartender, Server
Laurel Golf Club
04.2026 - Current
Bartender, Cocktail Waitress
Fenways Sports Bar and Casino
08.2025 - 01.2026
Bartender, Server
Montana Club
11.2024 - Current
Bartender, Server
Briarwood Country Club
06.2022 - 09.2025
Casino Attendant, Cocktail Waitress
Magic City Casino
01.2022 - 10.2023
Billings West High School