Katherine-Eve Arroyo
South Ozone Park,NY
Summary
Proven Optical Sales Manager with a track record of exceeding sales targets at Cohen's Fashion Optical, demonstrating expertise in managed care billing and customer relationship management. Skilled in collaborative team leadership and retail visual merchandising, I significantly contribute to practice growth and ensure optimal customer satisfaction.
Overview
10
10
years of professional experience
Work History
Optical Sales Manager
Cohen's Fashion Optical
Jamaica, NY
02.2020 - Current
- Consistently met or exceeded sales targets.
- Utilize knowledge of insurance to increase billing efficiency.
- Ensure detailed orders for the optical outside lab.
- Assists customers in selecting multiple eyewear options to fit their lifestyle needs.
- Trained and developed team members.
- Maintained inventory and visual merchandising to promote a positive shopping experience.
Eyewear Consultant
My Eye Doctor
Raleigh, NC
05.2015 - 02.2017
- Styled patients for style and comfort.
- Assisted patients in choosing the best lens to accommodate their everyday lifestyle.
- Dispensing eyewear and adjustments to ensure proper fit.
- Contact lens insertion and removal training.
- Merchandise frames and sunglasses for the best visual display.
- Demonstrate strong sales skills to contribute to practice growth.
Education
Fashion Design
Art Institute of Technology
Raleigh, NCSkills
Customer Relationship Management
Retail Visual Merchandising
Managed care billing
Collaborative Team Leadership
Inventory Control
Effective Problem Resolution
Timeline
Optical Sales Manager
Cohen's Fashion Optical
02.2020 - Current
Eyewear Consultant
My Eye Doctor
05.2015 - 02.2017
Fashion Design
Art Institute of Technology
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