Crystal B. Villarreal
Vista,CA
Summary
To obtain a position as a Optical Technician with the possibility of advancement as responsibility is earned.
Overview
11
11
years of professional experience
Work History
Optical Sales Manager
Stanton Optical
Vista, CA
09.2024 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Operated equipment such as tonometers and auto refractors to prepare for patient examinations.
Optical Technician
Acuity Eye
Encinitas, CA
08.2021 - 01.2022
- Led patients to examination rooms and documented their chief complaints.
- Performed auto refractor assessments and optical coherence tomography scans.
- Supported medical staff in managing medication orders and refills.
Optical Front Desk/Technician
Escondido Premier Eyecare
Escondido, CA
01.2020 - 01.2021
- Responsibilities included scheduling regular eye exams, medical eye exams, and visual therapy exams.
- Taking payments with cash, care credit, credit/debit and checks.
- Sending referrals through email/fax, pulling insurance authorizations, ordering office supplies, eye drops, contact solutions and vitamins.
- Took patients to do retinal imaging, extended visual fields, Optic nerve an macula imaging.
- When needed take patients through pre-testing, and eyeglass selecting.
Eyecare Adviser
Lens Crafters
Carlsbad, CA
01.2015 - 01.2016
- Responsibilities included scheduling eye exams, giving pre exams, updating patient charts and filing.
- Confirming insurance for exams and eyewear.
- Fitting and fixing eyewear.
- Handling cash, debit and credit.
Education
Dental Assistant - Developing skills to becoming a Dental Assistant
UEI Career College
San Marcos, CA01.2012
B.A. - Kinesiology
Mira Costa Community College
Oceanside, CA01.2011
B.A. - Kinesiology
Palomar Community College
San Marcos, CA01.2010
High School Diploma -
Vista High School
Vista, CA01.2008
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
Leadership Experience
San Diego Sting, Carlsbad, CA, Sports Medicine Volunteer, 01/01/11, 12/31/11, Volunteered to help the semi-pro San Diego Sting during scheduled games. Helping consisted of basic physical therapy treatment, binding of injured body parts, and assisting in on field medical attention.
Timeline
Optical Sales Manager
Stanton Optical
09.2024 - Current
Optical Technician
Acuity Eye
08.2021 - 01.2022
Optical Front Desk/Technician
Escondido Premier Eyecare
01.2020 - 01.2021
Eyecare Adviser
Lens Crafters
01.2015 - 01.2016
Dental Assistant - Developing skills to becoming a Dental Assistant
UEI Career College
B.A. - Kinesiology
Mira Costa Community College
B.A. - Kinesiology
Palomar Community College
High School Diploma -
Vista High School