Katherine Fleenor
Atoka,TN
Summary
Highly organized and efficient receptionist with three years of experience in managing a front desk, answering phone calls, scheduling appointments, and customer service. Strong communication and interpersonal skills, with the ability to quickly understand and address a customer's needs.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Ave Maria Home
Bartlett , TN
04.2024 - Current
- Scheduled and coordinated meetings and appointments for staff and clients
- Processed incoming and outgoing mail and packages
- Ensured the accuracy and confidentiality of all patient records
- Verified insurance coverage and collected payments for services rendered
- Assisted with administrative tasks such as filing, photocopying, and faxing
- Managed multi-line phone system, directing calls efficiently.
Library Assistant
Millington Public Library
Millington, TN
12.2022 - 10.2023
- Assisted patrons with locating materials and navigating library resources.
- Organized shelves, book displays, and other library areas according to established guidelines.
- Organized and managed various group activities, such as story time, teen time, and craft time.
- Processed library transactions for patrons efficiently.
Child Caregiver
Tipton County Schools
Munford, TN
08.2021 - 10.2022
- Conducted after-school tutoring sessions and workshops to help struggling students catch up in their classes
- Maintained a safe and orderly learning environment, resulting in fewer student behavioral issues
- Assisted in the development of individualized learning plans to meet the unique needs of each student.
Education
Associate of Applied Science - Business Administration
Southwest Tennessee Community College
Memphis, TN12-2023
BBA - Business Economics
University of Memphis
Memphis, TN12-2026
Skills
Customer Service
Data Entry
Database Management
Computer Skills(Excel, Word, Office, and Canva)
Operating office equipment
Timeline
Front Desk Receptionist
Ave Maria Home
04.2024 - Current
Library Assistant
Millington Public Library
12.2022 - 10.2023
Child Caregiver
Tipton County Schools
08.2021 - 10.2022
Associate of Applied Science - Business Administration
Southwest Tennessee Community College
BBA - Business Economics
University of Memphis